SLA Credit Watch

SLA Credit Watch helps determine whether a vendor incident may qualify for an SLA credit and takes you through the evidence and claim process.

Use the eligibility checklist yourself. If the available data is not enough and you want help, you can optionally request a free review from AllCaps Technologies on that incident's eligibility page.

Open incidents

VendorIncidentStartedDurationImpactStatus
Cloudflare Connectivity issues affecting access to some website from certain networks in Egypt Aug 08, 2026 14:26 UTC 1h 43m so far degraded Open
Twilio SMS Delivery Delays and Failures from Twilio Long Codes to Cellularone NE Arizona United States Aug 08, 2026 11:29 UTC 4h 40m so far degraded Open
Twilio SMS Delivery Delays and Failures from Twilio Phone Numbers to Multiple Networks in Portugal Aug 08, 2026 10:47 UTC 5h 22m so far degraded Open
Cloudflare Network Performance Issues in Istanbul Aug 08, 2026 08:25 UTC 7h 44m so far degraded Open
Cloudflare R2 Availability Issues Aug 07, 2026 18:42 UTC 21h 27m so far degraded Open
Twilio Voice Call Audio Quality Degradation from Callers to Twilio Colombia Landline Numbers Aug 06, 2026 20:09 UTC 44h 0m so far degraded Open

Recently resolved

Latest 10 incidents resolved within the last 48 hours. Check the incident page for potential SLA eligibility.

VendorIncidentResolvedDurationImpactStatus
Twilio SMS Delivery Failures from a Subset of Twilio Alphanumeric Senders and Long Codes to Orange Guinea Aug 07, 2026 22:12 UTC 5h 11m degraded Resolved
Twilio Voice Call Failures from Twilio Phone Numbers to Chile Aug 07, 2026 22:06 UTC 5h 49m degraded Resolved
Cloudflare Worker's Observarbility Issues Aug 07, 2026 17:42 UTC 1h 38m degraded Resolved
Twilio On Call Engineers are Investigating Aug 07, 2026 16:05 UTC 1h 12m degraded Resolved
Cloudflare Network Performance Issues in Chicago (ORD) Aug 07, 2026 14:03 UTC 0h 51m degraded Resolved
Atlassian Jira Performance and access related issues with Jira Aug 07, 2026 12:52 UTC 1h 21m outage Resolved
Twilio SMS Delivery Failures from Twilio to Robi/Axoata Bangladesh Aug 07, 2026 11:14 UTC 44h 53m degraded Resolved
Twilio Elevated 500 Errors on Multiple Twilio APIs Aug 07, 2026 11:01 UTC 66h 16m degraded Resolved
GitHub Incident with Actions Aug 07, 2026 02:04 UTC 10h 42m outage Resolved
Atlassian Jira Degraded performance of JIRA Aug 07, 2026 01:46 UTC 0h 22m degraded Resolved

Case studies

From outage alert to SLA claim: a GitHub Actions case study
How a public incident became a customer-specific investigation and documented support ticket.

Vendors tracked

Get outage alerts

When a selected vendor reports a relevant outage, we tell you what evidence to preserve and help you check eligibility. Use the checklist yourself, or optionally request a free review from AllCaps Technologies on the incident's eligibility page. Confirmed contractual alerts include the credit math and filing deadline.

Choose vendors, add your email, and confirm once. No spend or contract details required.