SLA Credit Watch helps determine whether a vendor incident may qualify for an SLA credit and takes you through the evidence and claim process.
Use the eligibility checklist yourself. If the available data is not enough and you want help, you can optionally request a free review from AllCaps Technologies on that incident's eligibility page.
Open incidents
| Vendor | Incident | Started | Duration | Impact | Status |
|---|---|---|---|---|---|
| Twilio | 400 Error on Plan Downgrades and Cancellations for Accounts with Dedicated IPs | Aug 10, 2026 16:21 UTC | 0h 27m so far | degraded | Open |
| Twilio | Voice Call Audio Quality Degradation from Network Subscribers to Twilio Colombia Landline Numbers | Aug 06, 2026 20:09 UTC | 92h 39m so far | degraded | Open |
Recently resolved
Latest 10 incidents resolved within the last 48 hours. Check the incident page for potential SLA eligibility.
Case studies
From outage alert to SLA claim: a GitHub Actions case study
How a public incident became a customer-specific investigation and documented support ticket.
Vendors tracked
Get outage alerts
When a selected vendor reports a relevant outage, we tell you what evidence to preserve and help you check eligibility. Use the checklist yourself, or optionally request a free review from AllCaps Technologies on the incident's eligibility page. Confirmed contractual alerts include the credit math and filing deadline.
Choose vendors, add your email, and confirm once. No spend or contract details required.