SLA Credit Watch helps determine whether a vendor incident may qualify for an SLA credit and takes you through the evidence and claim process.
Use the eligibility checklist yourself. If the available data is not enough and you want help, you can optionally request a free review from AllCaps Technologies on that incident's eligibility page.
Open incidents
| Vendor | Incident | Started | Duration | Impact | Status |
|---|---|---|---|---|---|
| Cloudflare | Connectivity issues affecting access to some website from certain networks in Egypt | Aug 08, 2026 14:26 UTC | 1h 43m so far | degraded | Open |
| Twilio | SMS Delivery Delays and Failures from Twilio Long Codes to Cellularone NE Arizona United States | Aug 08, 2026 11:29 UTC | 4h 40m so far | degraded | Open |
| Twilio | SMS Delivery Delays and Failures from Twilio Phone Numbers to Multiple Networks in Portugal | Aug 08, 2026 10:47 UTC | 5h 22m so far | degraded | Open |
| Cloudflare | Network Performance Issues in Istanbul | Aug 08, 2026 08:25 UTC | 7h 44m so far | degraded | Open |
| Cloudflare | R2 Availability Issues | Aug 07, 2026 18:42 UTC | 21h 27m so far | degraded | Open |
| Twilio | Voice Call Audio Quality Degradation from Callers to Twilio Colombia Landline Numbers | Aug 06, 2026 20:09 UTC | 44h 0m so far | degraded | Open |
Recently resolved
Latest 10 incidents resolved within the last 48 hours. Check the incident page for potential SLA eligibility.
Case studies
From outage alert to SLA claim: a GitHub Actions case study
How a public incident became a customer-specific investigation and documented support ticket.
Vendors tracked
Get outage alerts
When a selected vendor reports a relevant outage, we tell you what evidence to preserve and help you check eligibility. Use the checklist yourself, or optionally request a free review from AllCaps Technologies on the incident's eligibility page. Confirmed contractual alerts include the credit math and filing deadline.
Choose vendors, add your email, and confirm once. No spend or contract details required.