Cloudflare

Governing terms: https://www.cloudflare.com/business-sla/ · Status source: https://www.cloudflarestatus.com

This month's ledger (2026-08)

Most SLAs define unavailability narrowly; degraded time is shown but not counted against uptime.

AI Search

Eligibility is not established by the public status incident. Use the self-service checklist to compare your plan, configuration and telemetry, or optionally request a free review from AllCaps Technologies on the eligibility page.

CDN & Security

Eligibility is not established by the public status incident. Use the self-service checklist to compare your plan, configuration and telemetry, or optionally request a free review from AllCaps Technologies on the eligibility page.

Business plan reference only. The formula requires the customer-specific qualifying Outage Period and Affected Customer Ratio; public Statuspage severity or incident duration does not establish either input and never triggers a credit automatically. Notify support within five business days to preserve possible eligibility, then submit the supported claim by the end of the following billing month. Enterprise and product-specific terms may differ.

Cloudflare's standard online terms carry no credit remedy for CDN & Security: Free and Pro (self-serve, below Business Level) plans carry no SLA/credit remedy. Services are provided 'AS IS'/'AS AVAILABLE' under the Self-Serve Subscription Agreement, with all warranties disclaimed and no service-credit clause. The Business Plan SLA (companion row) is available only to customers who have purchased and explicitly enabled Business Level service.

“THE SERVICE ARE MADE AVAILABLE TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS ... THE CLOUDFLARE ENTITIES MAKE NO CLAIMS OR PROMISES ABOUT THE QUALITY, ACCURACY, OR RELIABILITY OF THE SERVICES ... THE CLOUDFLARE ENTITIES EXPRESSLY DISCLAIM ALL WARRANTIES.” — https://www.cloudflare.com/terms/

D1

Eligibility is not established by the public status incident. Use the self-service checklist to compare your plan, configuration and telemetry, or optionally request a free review from AllCaps Technologies on the eligibility page.

Durable Objects

Eligibility is not established by the public status incident. Use the self-service checklist to compare your plan, configuration and telemetry, or optionally request a free review from AllCaps Technologies on the eligibility page.

Queues

Eligibility is not established by the public status incident. Use the self-service checklist to compare your plan, configuration and telemetry, or optionally request a free review from AllCaps Technologies on the eligibility page.

R2

Eligibility is not established by the public status incident. Use the self-service checklist to compare your plan, configuration and telemetry, or optionally request a free review from AllCaps Technologies on the eligibility page.

Workers

Eligibility is not established by the public status incident. Use the self-service checklist to compare your plan, configuration and telemetry, or optionally request a free review from AllCaps Technologies on the eligibility page.

Workflows

Eligibility is not established by the public status incident. Use the self-service checklist to compare your plan, configuration and telemetry, or optionally request a free review from AllCaps Technologies on the eligibility page.

Claim window and filing channel

Recent incidents (last 90 days)