Slack
Governing terms: https://slack.com/main-services-agreement · Status source: https://slack-status.com/api/v2.0.0
This month's ledger (2026-09)
Most SLAs define unavailability narrowly; degraded time is shown but not counted against uptime.
Slack
Uptime this month
100.00%
| Uptime | Downtime | Degraded | Status |
|---|---|---|---|
| 100.00% | 0 min | 0 min | no credit remedy in this vendor's terms |
Slack's standard online terms carry no credit remedy for Slack: SLA removed from Slack's current live terms: the document titled 'Service Level Agreement' (effective July 11, 2024) contains only a 'commercially reasonable efforts' best-efforts clause, no uptime percentage, and no credit table. An archived 2015 version of this same page promised a 99.99% monthly uptime guarantee with credits; that regime has been removed from the live document.
“Effective: July 11, 2024. Salesforce uses commercially reasonable efforts to make the online Slack Services available 24 hours a day, 7 days a week, except for: (i) planned downtime... and (ii) any unavailability caused by circumstances beyond SFDC's reasonable control... For information on Slack's current status, see https://slack-status.com/” — https://slack.com/terms/service-level-agreement
Claim window and filing channel
https://slack.com/terms/service-level-agreement — no credit remedy: SLA removed from Slack's current live terms: the document titled 'Service Level Agreement' (effective July 11, 2024) contains only a 'commercially reasonable efforts' best-efforts clause, no uptime percentage, and no credit table. An archived 2015 version of this same page promised a 99.99% monthly uptime guarantee with credits; that regime has been removed from the live document.
Recent incidents (last 90 days)
| Started | Incident | Impact | Status |
|---|---|---|---|
| Sep 10, 2026 | Trouble loading Workspace-level Apps & Workflows settings page is returning blank pages | degraded | resolved |
| Aug 13, 2026 | Trouble Accessing Historical Messages With Custom Data Retention Policies Enabled | degraded | ongoing |
| Aug 06, 2026 | Trouble Using Search Bar For Some Admins | degraded | resolved |
| Jul 28, 2026 | Feature Degradation Affecting the Receipt of Emails in Slack | degraded | resolved |
| Jul 24, 2026 | Issue sending messages to channels via certain Workflows | degraded | resolved |
| Jul 24, 2026 | Receiving reminders in Slack issue | degraded | resolved |
| Jun 26, 2026 | Chat functionality unavailable on Slack Help page | degraded | resolved |
| Jun 17, 2026 | Trouble loading SSO configuration settings for some workspace admins | degraded | resolved |
| Jun 17, 2026 | Trouble performing some actions | degraded | resolved |
| Jun 16, 2026 | Trouble submitting workflow forms with file attachments on Android. | degraded | resolved |
| Jun 16, 2026 | Slack Messaging issue | degraded | resolved |
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