SLA Credit Watch

Google Cloud

Governing terms: https://cloud.google.com/terms/sla · Status source: https://status.cloud.google.com/incidents.json

This month's ledger (2026-08)

Most SLAs define unavailability narrowly; degraded time is shown but not counted against uptime.

BigQuery

UptimeDowntimeDegradedStatus
eligibility requires customer contract and telemetry validation

Eligibility is not established by the public status incident. Use the self-service checklist to compare your plan, configuration and telemetry, or optionally request a free review from AllCaps Technologies on the eligibility page.

Cloud Run

Region UptimeDowntimeDegradedStatus
all regions eligibility requires customer contract and telemetry validation

Eligibility is not established by the public status incident. Use the self-service checklist to compare your plan, configuration and telemetry, or optionally request a free review from AllCaps Technologies on the eligibility page.

Cloud Storage

Region UptimeDowntimeDegradedStatus
all regions eligibility requires customer contract and telemetry validation

Eligibility is not established by the public status incident. Use the self-service checklist to compare your plan, configuration and telemetry, or optionally request a free review from AllCaps Technologies on the eligibility page.

Compute Engine

Region UptimeDowntimeDegradedStatus
all regions eligibility requires customer contract and telemetry validation

Eligibility is not established by the public status incident. Use the self-service checklist to compare your plan, configuration and telemetry, or optionally request a free review from AllCaps Technologies on the eligibility page.

Claim window and filing channel

Claim window: 60 (Customer must notify Google technical support within 60 days from the time Custo...)

Customer must notify Google technical support

https://cloud.google.com/compute/sla · verified 2026-07-09

Claim window: 30 (Customer must notify Google technical support within 30 days from the time Custo...)

Customer must notify Google technical support

https://cloud.google.com/storage/sla · verified 2026-07-09

Claim window: 30 (Customer must notify Google technical support within 30 days from the time Custo...)

Customer must notify Google technical support

https://cloud.google.com/bigquery/sla · verified 2026-07-09

Claim window: 30 (Customer must notify Google technical support within 30 days from the time Custo...)

Customer must notify Google technical support

https://cloud.google.com/run/sla · verified 2026-07-09

Recent incidents (last 90 days)

StartedIncidentImpactStatus
Aug 20, 2026 We are investigating an issue where customers may experience timeouts, service degradations, errors, and elevated latencies across multiple products in the us-west1 region. outage resolved
Jul 15, 2026 Google Cloud VMware Engine (GCVE), Google Cloud NetApp Volumes, and Bare Metal Solutions (BMS) services are experiencing a service outage in europe-west4-a due to a cooling failure. degraded resolved
Jul 14, 2026 Google Cloud VMware Engine (GCVE) Stretched Cluster customers are experiencing zonal outages impacting network connectivity across multiple regions. degraded resolved
Jun 05, 2026 Network traffic to Google Cloud originating from Delhi, Chennai, Mumbai and surrounding areas is experiencing intermittent periods of elevated latency and possible packet loss. degraded resolved

Get outage alerts

When a selected vendor reports a relevant outage, we tell you what evidence to preserve and help you check eligibility. Use the checklist yourself, or optionally request a free review from AllCaps Technologies on the incident's eligibility page. Confirmed contractual alerts include the credit math and filing deadline.

Choose vendors, add your email, and confirm once. No spend or contract details required.