Terms
Effective date: July 16, 2026.
What this site provides
SLA Credit Watch computes and displays informational estimates derived from vendor-published SLA terms and vendor-published status data. These figures are not legal or financial advice, and using this site does not create an attorney-client or advisory relationship of any kind.
Self-service and optional review
The self-service checklist is available without requesting contact from AllCaps Technologies. A free eligibility review from AllCaps Technologies is a separate, optional service that begins only when you request it and consent to contact about the case. The review assists with operational SLA evidence and claim preparation; it is not legal representation or a guarantee of vendor approval.
No guarantee
Nothing on this site guarantees that a vendor will recognize, approve, or pay any SLA credit. The vendor's own terms control in all cases, and a vendor's determination may differ from the estimate shown here.
As-is
The service is provided as-is, without warranty of any kind, express or implied, including as to accuracy, availability, or fitness for a particular purpose.
Operating entity and governing law
SLA Credit Watch is operated by AllCaps Technologies Inc. These terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws principles.
Contact
Questions about these terms: [email protected]
Get outage alerts
When a selected vendor reports a relevant outage, we tell you what evidence to preserve and help you check eligibility. Use the checklist yourself, or optionally request a free review from AllCaps Technologies on the incident's eligibility page. Confirmed contractual alerts include the credit math and filing deadline.
Choose vendors, add your email, and confirm once. No spend or contract details required.