SLA Credit Watch

Microsoft Azure

Governing terms: https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services · Status source: https://azure.status.microsoft/en-us/status/feed/

This month's ledger (2026-08)

Most SLAs define unavailability narrowly; degraded time is shown but not counted against uptime.

AKS

Region UptimeDowntimeDegradedStatus
all regions eligibility requires customer contract and telemetry validation

Eligibility is not established by the public status incident. Use the self-service checklist to compare your plan, configuration and telemetry, or optionally request a free review from AllCaps Technologies on the eligibility page.

SQL Database

Region UptimeDowntimeDegradedStatus
all regions eligibility requires customer contract and telemetry validation

Eligibility is not established by the public status incident. Use the self-service checklist to compare your plan, configuration and telemetry, or optionally request a free review from AllCaps Technologies on the eligibility page.

Storage

Region UptimeDowntimeDegradedStatus
all regions eligibility requires customer contract and telemetry validation

Eligibility is not established by the public status incident. Use the self-service checklist to compare your plan, configuration and telemetry, or optionally request a free review from AllCaps Technologies on the eligibility page.

Virtual Machines

Region UptimeDowntimeDegradedStatus
all regions eligibility requires customer contract and telemetry validation

Eligibility is not established by the public status incident. Use the self-service checklist to compare your plan, configuration and telemetry, or optionally request a free review from AllCaps Technologies on the eligibility page.

Claim window and filing channel

Claim window: 60 (60_days_from_incident)

Submit a claim to Microsoft/Azure customer support (via a support ticket) including a detailed description of the Incident, time and duration of downtime, affected resource names, number/location of affected users, and description of errors. Azure Monitor log analytics queries are cited as the recommended evidence source.

https://www.microsoft.com/licensing/docs/documents/download/OnlineSvcsConsolidatedSLA(WW)(English)(July_15_2026)(CR).docx · verified 2026-07-16

Claim window: 60 (60_days_from_incident)

Submit a claim to Microsoft/Azure customer support (via a support ticket) including a detailed description of the Incident, time and duration of downtime, affected resource names, number/location of affected users, and description of errors. Azure Monitor log analytics queries are cited as the recommended evidence source.

https://www.microsoft.com/licensing/docs/documents/download/OnlineSvcsConsolidatedSLA(WW)(English)(July_15_2026)(CR).docx · verified 2026-07-16

Claim window: 60 (60_days_from_incident)

Submit a claim to Microsoft/Azure customer support (via a support ticket) including a detailed description of the Incident, time and duration of downtime, affected resource names, number/location of affected users, and description of errors. Azure Monitor log analytics queries are cited as the recommended evidence source.

https://www.microsoft.com/licensing/docs/documents/download/OnlineSvcsConsolidatedSLA(WW)(English)(July_15_2026)(CR).docx · verified 2026-07-16

Claim window: 60 (60_days_from_incident)

Submit a claim to Microsoft/Azure customer support (via a support ticket) including a detailed description of the Incident, time and duration of downtime, affected resource names, number/location of affected users, and description of errors. Azure Monitor log analytics queries are cited as the recommended evidence source.

https://www.microsoft.com/licensing/docs/documents/download/OnlineSvcsConsolidatedSLA(WW)(English)(July_15_2026)(CR).docx · verified 2026-07-16

Recent incidents (last 90 days)

StartedIncidentImpactStatus
Aug 14, 2026 Active -Azure Portal access issues affecting Australia Regions degraded resolved
Jul 23, 2026 Issues connecting to resources in West US outage resolved
Jul 23, 2026 Active – Connectivity Issues Affecting Azure Services in West US degraded resolved

Get outage alerts

When a selected vendor reports a relevant outage, we tell you what evidence to preserve and help you check eligibility. Use the checklist yourself, or optionally request a free review from AllCaps Technologies on the incident's eligibility page. Confirmed contractual alerts include the credit math and filing deadline.

Choose vendors, add your email, and confirm once. No spend or contract details required.