Microsoft Azure
Governing terms: https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services · Status source: https://azure.status.microsoft/en-us/status/feed/
This month's ledger (2026-07)
Most SLAs define unavailability narrowly; degraded time is shown but not counted against uptime.
AKS
| Region | Uptime | Downtime | Degraded | Status |
|---|---|---|---|---|
| all regions | 100.00% | 0 min | 0 min | 22 more minutes of downtime this month triggers a 10% credit |
SQL Database
| Region | Uptime | Downtime | Degraded | Status |
|---|---|---|---|---|
| all regions | 100.00% | 0 min | 0 min | 2 more minutes of downtime this month triggers a 10% credit |
Storage
| Region | Uptime | Downtime | Degraded | Status |
|---|---|---|---|---|
| all regions | 100.00% | 0 min | 0 min | 45 more minutes of downtime this month triggers a 10% credit |
Virtual Machines
| Region | Uptime | Downtime | Degraded | Status |
|---|---|---|---|---|
| all regions | 100.00% | 0 min | 0 min | 4 more minutes of downtime this month triggers a 10% credit |
Claim window and filing channel
Claim window: 60 (60_days_from_incident)
Submit a claim to Microsoft/Azure customer support (via a support ticket) including a detailed description of the Incident, time and duration of downtime, affected resource names, number/location of affected users, and description of errors. Azure Monitor log analytics queries are cited as the recommended evidence source.
https://www.microsoft.com/licensing/docs/documents/download/OnlineSvcsConsolidatedSLA(WW)(English)(July_2026)(CR).docx · verified 2026-07-09
Claim window: 60 (60_days_from_incident)
Submit a claim to Microsoft/Azure customer support (via a support ticket) including a detailed description of the Incident, time and duration of downtime, affected resource names, number/location of affected users, and description of errors. Azure Monitor log analytics queries are cited as the recommended evidence source.
https://www.microsoft.com/licensing/docs/documents/download/OnlineSvcsConsolidatedSLA(WW)(English)(July_2026)(CR).docx · verified 2026-07-09
Claim window: 60 (60_days_from_incident)
Submit a claim to Microsoft/Azure customer support (via a support ticket) including a detailed description of the Incident, time and duration of downtime, affected resource names, number/location of affected users, and description of errors. Azure Monitor log analytics queries are cited as the recommended evidence source.
https://www.microsoft.com/licensing/docs/documents/download/OnlineSvcsConsolidatedSLA(WW)(English)(July_2026)(CR).docx · verified 2026-07-09
Claim window: 60 (60_days_from_incident)
Submit a claim to Microsoft/Azure customer support (via a support ticket) including a detailed description of the Incident, time and duration of downtime, affected resource names, number/location of affected users, and description of errors. Azure Monitor log analytics queries are cited as the recommended evidence source.
https://www.microsoft.com/licensing/docs/documents/download/OnlineSvcsConsolidatedSLA(WW)(English)(July_2026)(CR).docx · verified 2026-07-09
Recent incidents (last 90 days)
No incidents in the last 90 days.
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