| Oct 14, 2026 |
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico |
degraded |
●ongoing |
| Oct 14, 2026 |
SMS Delivery Receipt Delays from a Subset of Twilio Sender IDs to Altan Redes Mexico |
degraded |
●ongoing |
| Oct 14, 2026 |
Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel |
degraded |
●ongoing |
| Oct 14, 2026 |
Automated Alert: No Customer Impact |
degraded |
resolved |
| Oct 14, 2026 |
SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy |
degraded |
resolved |
| Oct 13, 2026 |
SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan |
degraded |
resolved |
| Oct 13, 2026 |
Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil |
degraded |
resolved |
| Oct 13, 2026 |
SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria |
degraded |
resolved |
| Oct 13, 2026 |
Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa |
degraded |
resolved |
| Oct 13, 2026 |
SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates |
degraded |
resolved |
| Oct 12, 2026 |
SMS Delivery Delays from Twilio to Telekom Germany |
degraded |
resolved |
| Oct 12, 2026 |
Debugger Notification Delivery Issues |
degraded |
resolved |
| Oct 12, 2026 |
Invalid phone Number Attachments |
degraded |
resolved |
| Oct 12, 2026 |
MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States |
degraded |
resolved |
| Oct 12, 2026 |
Voice Call Failures From a Subset of Twilio Phone Numbers to Germany |
degraded |
resolved |
| Oct 12, 2026 |
Voice Call Failures From a Subset of Twilio South Africa Phone Numbers to Vodacom South Africa |
degraded |
resolved |
| Oct 12, 2026 |
Voice Call Failures From a Subset of Twilio Phone Numbers to Romania |
degraded |
resolved |
| Oct 12, 2026 |
Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Thailand |
degraded |
●ongoing |
| Oct 12, 2026 |
SMS Delivery Delays from Twilio to Multiple Networks in Italy |
degraded |
resolved |
| Oct 12, 2026 |
Phone Number Purchase Failures in New Console |
degraded |
resolved |
| Oct 12, 2026 |
Voice Call Failures From a Subset of Twilio Phone Numbers to Pelephone Israel |
degraded |
resolved |
| Oct 12, 2026 |
SMS Delivery Delays from Twilio to Pelephone Israel |
degraded |
resolved |
| Oct 12, 2026 |
WhatsApp Sandbox Message Processing Issues |
degraded |
resolved |
| Oct 11, 2026 |
Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom |
degraded |
resolved |
| Oct 11, 2026 |
SMS Delivery Delays from Twilio to Beeline Kazakhstan |
degraded |
resolved |
| Oct 10, 2026 |
SMS Delivery Delays from Twilio to DigiTel C.A. Venezuela |
degraded |
resolved |
| Oct 10, 2026 |
SMS Delivery Delays and Failures from Twilio to Zamtel Zambia |
degraded |
resolved |
| Oct 10, 2026 |
Voice Call Failures from Network Subscribers to a Subset of Twilio South Africa Phone Numbers |
degraded |
resolved |
| Oct 10, 2026 |
Elevated Errors Affecting Sip Domain Configuration |
degraded |
resolved |
| Oct 10, 2026 |
SMS Delivery Receipt Delays From a Subset of Twilio Short Codes to Multiple Networks in New Zealand |
degraded |
resolved |
| Oct 09, 2026 |
SMS Delivery Delays from a Subset of Twilio Short Codes to Onvoy Spectrum Mobile United States |
degraded |
resolved |
| Oct 09, 2026 |
SMS Delivery Delays from Twilio Alphanumeric Sender Type to Telenor Norway |
degraded |
resolved |
| Oct 09, 2026 |
SMS Delivery Delays from Twilio to TIM and Noverca Italia Srl Italy |
degraded |
resolved |
| Oct 09, 2026 |
SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Mobile China |
degraded |
●ongoing |
| Oct 08, 2026 |
SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Moov Côte d'Ivoire |
degraded |
resolved |
| Oct 08, 2026 |
SMS Delivery Delays from Twilio to Verizon United States |
degraded |
resolved |
| Oct 08, 2026 |
Voice Call Failures from a Subset of Twilio Phone Numbers to Norway |
degraded |
resolved |
| Oct 08, 2026 |
Twilio SMS Delivery Issues |
degraded |
resolved |
| Oct 07, 2026 |
SMS and MMS Delivery Receipt Delays from Twilio to AT&T United States |
degraded |
resolved |
| Oct 07, 2026 |
SMS Delivery Delays from Twilio to Brisanet Brazil |
degraded |
resolved |
| Oct 07, 2026 |
SMS Delivery Delays from Twilio to Brisanet Brazil |
degraded |
resolved |
| Oct 07, 2026 |
SMS and MMS Delivery Delays and Delivery Receipt Delays between Twilio and AT&T in the United States |
degraded |
resolved |
| Oct 06, 2026 |
SMS Delivery Delays and Failures from Twilio to Movistar El Salvador |
degraded |
resolved |
| Oct 06, 2026 |
SMS Delivery Delays from Twilio to O! Kyrgyzstan |
degraded |
resolved |
| Oct 06, 2026 |
Delays Viewing and Receiving Operator Results in Conversation Intelligence and Accessing Conversation Memory |
degraded |
resolved |
| Oct 06, 2026 |
SMS Delivery Delays from Twilio to MTN Nigeria |
degraded |
resolved |
| Oct 06, 2026 |
SMS Delivery Delays and Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan |
degraded |
resolved |
| Oct 06, 2026 |
SMS Delivery Delays from Twilio to Rain South Africa and Orange Niger |
degraded |
resolved |
| Oct 06, 2026 |
MMS Delivery Failures from a Subset of Twilio Short Codes to Verizon and T-Mobile United States |
degraded |
resolved |
| Oct 06, 2026 |
SMS Delivery Failures from Twilio to Orange Guinea |
degraded |
resolved |
| Oct 05, 2026 |
SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States |
degraded |
resolved |
| Oct 05, 2026 |
SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil |
degraded |
resolved |
| Oct 05, 2026 |
Voice Call Failures from Network Subscribers to a Subset of Twilio France Phone Numbers |
degraded |
resolved |
| Oct 05, 2026 |
SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in France |
degraded |
resolved |
| Oct 05, 2026 |
Delayed Messaging Logs and Status Callbacks in IE1 Region |
degraded |
resolved |
| Oct 05, 2026 |
SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States |
degraded |
resolved |
| Oct 04, 2026 |
SMS Delivery Delays from a Subset of Twilio Phone Numbers to Cellcom Israel |
degraded |
resolved |
| Oct 03, 2026 |
Degraded Service in london-ix edge in ie1 TNX |
degraded |
resolved |
| Oct 03, 2026 |
SMS Delivery Delays from Twilio to Banglalink Bangladesh |
degraded |
resolved |
| Oct 03, 2026 |
SMS Delivery Delays from Twilio to Magti GSM Georgia |
degraded |
resolved |
| Oct 02, 2026 |
SMS Delivery Delays and Failures from Twilio to Hi3G Italy |
degraded |
resolved |
| Oct 02, 2026 |
Programmable Messaging API Errors |
degraded |
resolved |
| Oct 02, 2026 |
500 Errors for Conversations Classic Conversations Updates |
degraded |
resolved |
| Oct 02, 2026 |
Messaging Event Delays for Comms API |
degraded |
resolved |
| Oct 02, 2026 |
Increased Email Deferrals and Delays in Deliveries |
degraded |
resolved |
| Oct 02, 2026 |
SMS Delivery Delays from a Subset of Twilio Long Codes to Telenet BidCo NV Belgium |
degraded |
resolved |
| Oct 02, 2026 |
Silent Network Authentication (SNA) Failure Increase on AT&T in United States |
degraded |
resolved |
| Oct 02, 2026 |
SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vodafone Netherlands |
degraded |
resolved |
| Oct 01, 2026 |
SMS Delivery Delays from a Subset of Twilio Phone Numbers to Jio India |
degraded |
resolved |
| Oct 01, 2026 |
A2P Campaign Registration Delays |
degraded |
resolved |
| Oct 01, 2026 |
Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to DigiMobil Spain |
degraded |
resolved |
| Oct 01, 2026 |
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States |
degraded |
resolved |
| Oct 01, 2026 |
SMS Delivery Delays and Failures from Twilio to DigiMobil (Movistar) Spain |
degraded |
resolved |
| Oct 01, 2026 |
SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil |
degraded |
resolved |
| Sep 30, 2026 |
Gateway API (Lookup API) Failure Increase and High Latency on Verizon in United States |
degraded |
resolved |
| Sep 30, 2026 |
SMS Delivery Delays from Twilio to Kolbi Costa Rica |
degraded |
resolved |
| Sep 30, 2026 |
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in Colombia |
degraded |
resolved |
| Sep 30, 2026 |
SMS Delivery Delays from Twilio to Tigo Guatemala |
degraded |
resolved |
| Sep 30, 2026 |
SMS Delivery Delays and Failures from Twilio to Wind Tre Italy |
degraded |
resolved |
| Sep 30, 2026 |
SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chile |
degraded |
resolved |
| Sep 30, 2026 |
Delivery Failures From Verify to China |
degraded |
resolved |
| Sep 30, 2026 |
SMS Delivery Delays from Twilio to Vodafone Netherlands |
degraded |
resolved |
| Sep 30, 2026 |
SMS Delivery Delays and Failures from Twilio to Metfone, Viettel, Beeline, and Sotelco Cambodia |
degraded |
resolved |
| Sep 30, 2026 |
SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia |
degraded |
resolved |
| Sep 30, 2026 |
Messaging Logs API Latency & Errors |
degraded |
resolved |
| Sep 30, 2026 |
SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Guatemala |
degraded |
resolved |
| Sep 30, 2026 |
SMS Delivery Receipt Delays from Twilio to Tigo Guatemala |
degraded |
resolved |
| Sep 29, 2026 |
Flex Plugins CLI Is Degraded |
degraded |
resolved |
| Sep 28, 2026 |
Bulk Messaging API Errors |
degraded |
resolved |
| Sep 28, 2026 |
Automated Alert: No Customer Impact |
degraded |
resolved |
| Sep 28, 2026 |
SMS Delivery Receipt Delays from Twilio to CTBC Brazil |
degraded |
resolved |
| Sep 28, 2026 |
Voice Call Failures from a Subset of Twilio Mobile Numbers to Vodafone United Kingdom |
degraded |
resolved |
| Sep 28, 2026 |
SMS Delivery Failures from Twilio to Multiple Networks in Spain |
degraded |
resolved |
| Sep 27, 2026 |
SMS Delivery Delays from Twilio to Proximus Belgium |
degraded |
resolved |
| Sep 26, 2026 |
MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States |
degraded |
resolved |
| Sep 25, 2026 |
Intermittent Trial Unit Errors for Verify 'Try it out' Feature |
degraded |
resolved |
| Sep 25, 2026 |
SMS Delivery Failures From a Subset of Twilio Short Codes to T-Mobile United States |
degraded |
resolved |
| Sep 25, 2026 |
SMS Delivery Delays from Twilio to Etisalat United Arab Emirates |
degraded |
resolved |
| Sep 25, 2026 |
Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil |
degraded |
resolved |
| Sep 25, 2026 |
User Authentication Identity Gateway API Failure Increase and Gateway API High Latency for Verizon in United States |
degraded |
resolved |
| Sep 25, 2026 |
SMS Delivery Delays from Twilio to Claro Brazil |
degraded |
resolved |
| Sep 25, 2026 |
SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States |
degraded |
resolved |
| Sep 24, 2026 |
Event Streams Service Disruption |
degraded |
resolved |
| Sep 24, 2026 |
SMS Delivery Receipt Delays from a Subset of Twilio Alphanumeric Sender IDs to Ooredoo Algeria |
degraded |
resolved |
| Sep 24, 2026 |
Some Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204 |
degraded |
resolved |
| Sep 24, 2026 |
Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled) |
degraded |
resolved |
| Sep 24, 2026 |
Customers Using Conversation Intelligence (Classic) May Experience Delays With Transcript and Operator Results Being Available |
degraded |
resolved |
| Sep 24, 2026 |
SMS Delivery Delays and Failures from Twilio to MTS Belarus |
degraded |
resolved |
| Sep 24, 2026 |
SMS Delivery Receipt Delays from Twilio to MTN Cameroon |
degraded |
resolved |
| Sep 24, 2026 |
SMS Delivery Delays from Twilio to Datora Brazil |
degraded |
resolved |
| Sep 24, 2026 |
SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to Telkomsel Indonesia |
degraded |
resolved |
| Sep 23, 2026 |
Voice Call Failures From a Subset of Twilio Phone Numbers to Vodafone in the United Kingdom of Great Britain and Northern Ireland |
degraded |
resolved |
| Sep 23, 2026 |
SMS Delivery Failures from Twilio Alphanumeric Sender IDs to MTN Nigeria |
degraded |
resolved |
| Sep 23, 2026 |
Voice Call Failures From a Subset of Twilio Phone Numbers to Norway |
degraded |
resolved |
| Sep 23, 2026 |
SMS Delivery Delays from Twilio to MASS Response Austria |
degraded |
resolved |
| Sep 23, 2026 |
SMS Delivery Failures from Twilio to Multiple Countries |
degraded |
resolved |
| Sep 23, 2026 |
SMS Delivery Delays from Twilio Phone Numbers to Tele2 Sweden |
degraded |
resolved |
| Sep 22, 2026 |
Flex UI Realtime Statistics Showing Inaccurate Longest Waiting Task Data |
degraded |
resolved |
| Sep 22, 2026 |
Customers Are Unable to See All of Their Free Credits in the Free Unit Tracker in the New Twilio Console |
degraded |
resolved |
| Sep 22, 2026 |
Messaging Webhook Delays in US1 |
degraded |
resolved |
| Sep 22, 2026 |
Phone Number APIs and Console Were Returning Incorrect 404 Responses |
degraded |
resolved |
| Sep 22, 2026 |
SMS Delivery Delays from Twilio Long Codes to Natcom Haiti |
degraded |
resolved |
| Sep 22, 2026 |
User Authentication Identity SNA Failure Increase for Smartfren in Indonesia |
degraded |
resolved |
| Sep 22, 2026 |
SMS Delivery Delays and Failures from Twilio to Airtel India |
degraded |
resolved |
| Sep 22, 2026 |
SMS Delivery Delays and Failures From a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Du United Arab Emirates |
degraded |
resolved |
| Sep 22, 2026 |
SMS Delivery Delays from Twilio to Izzi Mexico |
degraded |
resolved |
| Sep 21, 2026 |
Delayed Intelligent Alerts Notifications and Stale Alert History in Console |
degraded |
resolved |
| Sep 21, 2026 |
Verify Voice Traffic Failures to Japan |
degraded |
resolved |
| Sep 21, 2026 |
API Errors Affecting Multiple Services |
degraded |
resolved |
| Sep 21, 2026 |
SMS Delivery Delays from Twilio to Claro Brazil |
degraded |
resolved |
| Sep 21, 2026 |
Voice Call Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers |
degraded |
resolved |
| Sep 21, 2026 |
Voice Call Post Dial Delay from Twilio Phone Numbers to Jazz Pakistan |
degraded |
resolved |
| Sep 20, 2026 |
SMS Delivery Delays from Twilio to Telemat Cel Brazil |
degraded |
resolved |
| Sep 20, 2026 |
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico |
degraded |
resolved |
| Sep 19, 2026 |
SMS Delivery Delays from Twilio to MTS Russia |
degraded |
resolved |
| Sep 18, 2026 |
A2P 10DLC Campaign Statuses Remaining 'In Review' |
degraded |
resolved |
| Sep 18, 2026 |
SMS Delivery Delays and Failures From a Subset of Twilio Phone Numbers to Orange Democratic Republic of the Congo |
degraded |
resolved |
| Sep 18, 2026 |
Delays with Phone Number Registration to A2P 10DLC |
degraded |
resolved |
| Sep 18, 2026 |
SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Tigo and Orange Democratic Republic of the Congo |
degraded |
resolved |
| Sep 18, 2026 |
SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil |
degraded |
resolved |
| Sep 18, 2026 |
SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines |
degraded |
resolved |
| Sep 18, 2026 |
SMS Delivery Delays from Twilio to DU and Etisalat United Arab Emirates |
degraded |
resolved |
| Sep 18, 2026 |
SMS Delivery Receipt Delays from Twilio to Ufone Pakistan |
degraded |
resolved |
| Sep 18, 2026 |
User Authentication Identity Gateway API Failure Increase to Rogers Network in Canada |
degraded |
resolved |
| Sep 17, 2026 |
SMS Delivery Failures from a Subset of Twilio Long Codes to Orange and Tigo Democratic Republic of the Congo |
degraded |
resolved |
| Sep 17, 2026 |
503 Errors When Calling Comms-API |
degraded |
resolved |
| Sep 17, 2026 |
MMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in United States |
degraded |
resolved |
| Sep 17, 2026 |
MMS Delivery Delyas and Failures from a Subset Of Twilio Longcode to Optus Australia |
degraded |
resolved |
| Sep 17, 2026 |
SMS Delivery Delays from Twilio to H3G United Kingdom |
degraded |
resolved |
| Sep 17, 2026 |
User Authentication Identity SNA Missing Redirects for PLDT Smart in Philippines |
degraded |
resolved |
| Sep 16, 2026 |
MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States |
degraded |
resolved |
| Sep 16, 2026 |
SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs to Smart Communications Philippines |
degraded |
resolved |
| Sep 16, 2026 |
SMS Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan |
degraded |
resolved |
| Sep 16, 2026 |
Twilio Console Issue |
degraded |
resolved |
| Sep 16, 2026 |
SMS Delivery Delays from Twilio to Orange Democratic Republic of the Congo |
degraded |
resolved |
| Sep 16, 2026 |
SMS Delivery Delays from Twilio Phone Numbers to Multibyte Hong Kong |
degraded |
resolved |
| Sep 16, 2026 |
MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada |
degraded |
resolved |
| Sep 16, 2026 |
SMS Delivery Delays from Twilio to Airtel India |
degraded |
resolved |
| Sep 16, 2026 |
SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru |
degraded |
resolved |
| Sep 16, 2026 |
SMS Delivery Delays from Twilio to Etisalat Egypt |
degraded |
resolved |
| Sep 16, 2026 |
SMS Delivery Delays from Twilio to Tigo Paraguay |
degraded |
resolved |
| Sep 16, 2026 |
SMS Delivery Failures from Twilio to Vivo Brazil |
degraded |
resolved |
| Sep 16, 2026 |
MMS Delivery Delays from a Subset of Twilio Long Codes to Freedom and Rogers Wireless Canada |
degraded |
resolved |
| Sep 15, 2026 |
Inbound SIP Calls With OPUS Codec Only Blocked |
degraded |
resolved |
| Sep 15, 2026 |
SMS Delivery Delays from a Subset of Twilio Toll-Free Numbers to Videotron Canada |
degraded |
resolved |
| Sep 15, 2026 |
SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Smart Axiata/Hello Cambodia |
degraded |
resolved |
| Sep 15, 2026 |
Video Room Settings Not Loading |
degraded |
resolved |
| Sep 15, 2026 |
Voice Call Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru |
degraded |
resolved |
| Sep 15, 2026 |
Pages Not Accessible in Twilio Console |
degraded |
resolved |
| Sep 15, 2026 |
SMS Delivery Delays from Twilio to Orange Belgium |
degraded |
resolved |
| Sep 15, 2026 |
Voice Call Failures Between Twilio Germany Phone Numbers and Multiple Networks in Germany |
degraded |
resolved |
| Sep 15, 2026 |
Missing Data in Voice Insights / Console Subaccount Rollup |
degraded |
resolved |
| Sep 15, 2026 |
SMS Delivery Receipt Delays from Twilio to MTN Swaziland |
degraded |
resolved |
| Sep 14, 2026 |
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States |
degraded |
resolved |
| Sep 14, 2026 |
Comms API retry failing intermittently |
degraded |
resolved |
| Sep 14, 2026 |
Voice Call Failures and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Argentina |
degraded |
resolved |
| Sep 14, 2026 |
SMS Delivery Delays from Twilio to XL Axiata Indonesia and Smart Axiata Cambodia |
degraded |
resolved |
| Sep 14, 2026 |
User Authentication Identity SNA Failure Increase for Smartfren in Indonesia |
degraded |
resolved |
| Sep 14, 2026 |
Voice Call Failures from a Subset of Twilio United States Phone Numbers to Korek Iraq |
degraded |
resolved |
| Sep 14, 2026 |
SMS Delivery Delays from a Subset of Twilio Short Codes to Vivo Brazil |
degraded |
resolved |
| Sep 12, 2026 |
SMS Delivery Failures from a Subset of Twilio Long Codes to Bouygues Telecom France |
degraded |
resolved |
| Sep 12, 2026 |
Errors Impacting Real-Time Transcriptions, Conversation Relay, <Gather> Voice TwiML |
degraded |
resolved |
| Sep 12, 2026 |
Voice Call Failures from a Subset of Twilio Phone Numbers to Hong Kong |
degraded |
resolved |
| Sep 11, 2026 |
SMS Delivery Delays from Twilio Short Codes and Long Codes to Liberty Puerto Rico |
degraded |
resolved |
| Sep 11, 2026 |
Voice Insights Console Dashboard Error |
degraded |
resolved |
| Sep 11, 2026 |
TwiML Bins – Service Failures |
degraded |
resolved |
| Sep 11, 2026 |
SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries Across Europe and the Middle East |
degraded |
resolved |
| Sep 11, 2026 |
SMS Delivery Delays from Twilio to Multiple Networks in Ireland |
degraded |
resolved |
| Sep 10, 2026 |
SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States |
degraded |
resolved |
| Sep 10, 2026 |
On Call Engineers are Investigating |
degraded |
resolved |
| Sep 10, 2026 |
User Authentication Identity SNA Failure Increase in Indonesia |
degraded |
resolved |
| Sep 10, 2026 |
SMS Delivery Failures from a Subset of Twilio Long Codes to Iliad Italy |
degraded |
resolved |
| Sep 10, 2026 |
Console Page Loading Failures from Singapore to Twilio |
degraded |
resolved |
| Sep 10, 2026 |
Automated Alert: No Customer Impact |
degraded |
resolved |
| Sep 09, 2026 |
SMS Delivery Failures from a Subset of Twilio Long Codes to AT&T United States |
degraded |
resolved |
| Sep 09, 2026 |
Voice Call Failures from a Subset of Twilio Phone Numbers to Verizon United States |
degraded |
resolved |
| Sep 09, 2026 |
Messaging Services Message Send Failures |
degraded |
resolved |
| Sep 09, 2026 |
Provisioning Status Not Being Available for Branded Calling |
degraded |
resolved |
| Sep 09, 2026 |
SMS Delivery Delays from a Subset of Twilio Long Codes to Claro Brazil |
degraded |
resolved |
| Sep 09, 2026 |
SMS Delivery Delays from Twilio Short Codes to Multiple Networks in United States |
degraded |
resolved |
| Sep 09, 2026 |
New Twilio Console – Voice 'Try It Out' Service Interruption |
degraded |
resolved |
| Sep 09, 2026 |
SMS Delivery Delays from Twilio to Pelephone Israel |
degraded |
resolved |
| Sep 08, 2026 |
SMS Delivery Delays from a Subset of Twilio Short Codes to C-spire and Dish United States |
degraded |
resolved |
| Sep 08, 2026 |
Voice Call Failures from Twilio Phone Numbers to Argentina |
degraded |
resolved |
| Sep 08, 2026 |
SMS Delivery Receipt Delays from Twilio to Safaricom Kenya |
degraded |
resolved |
| Sep 08, 2026 |
Twilio Messaging Services Was Degraded |
degraded |
resolved |
| Sep 08, 2026 |
SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs and Short Codes to Vodafone Italy |
degraded |
resolved |
| Sep 08, 2026 |
SMS Delivery Failures from a Subset of Twilio Long Codes to Multiple Networks in France |
degraded |
resolved |
| Sep 08, 2026 |
Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Germany |
degraded |
resolved |
| Sep 08, 2026 |
SMS Delivery Delays from Twilio to Megafon Tajikistan |
degraded |
resolved |
| Sep 08, 2026 |
SMS Delivery Delays from Twilio to Tigo Honduras |
degraded |
resolved |
| Sep 08, 2026 |
SMS Delivery Delays from Twilio to AT&T Mexico |
degraded |
resolved |
| Sep 07, 2026 |
SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to Nex-Tech Wireless United States |
degraded |
resolved |
| Sep 07, 2026 |
Automated Alert: No Customer Impact |
degraded |
resolved |
| Sep 07, 2026 |
SMS Delivery Delays and Failures from Twilio Phone Numbers to Robi Bangladesh |
degraded |
resolved |
| Sep 07, 2026 |
SMS Delivery Delays and Failures from Twilio to Telefonica Spain |
degraded |
resolved |
| Sep 07, 2026 |
SMS Delivery Delays from Twilio to MTN Congo |
degraded |
resolved |
| Sep 07, 2026 |
MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to Multiple Networks in United States |
degraded |
resolved |
| Sep 05, 2026 |
SMS Delivery Receipt Delays from Twilio to Mauritel Mauritania |
degraded |
resolved |
| Sep 05, 2026 |
SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in India |
degraded |
resolved |
| Sep 05, 2026 |
User Authentication Identity Gateway API Failure Increase for Pacificeast in United States |
degraded |
resolved |
| Sep 04, 2026 |
Voice Call Failures from a Subset of Twilio Phone Numbers to Switzerland |
degraded |
resolved |
| Sep 04, 2026 |
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States |
degraded |
resolved |
| Sep 04, 2026 |
Multiple delivery failures when sending emails to Microsoft or MS based recipients |
degraded |
resolved |
| Sep 04, 2026 |
SMS Delivery Delays from Twilio to MobiFone Vietnam |
degraded |
resolved |
| Sep 04, 2026 |
MMS Delivery Failures From A Subset Of Network Subscribers In Australia To Twilio Australia Phone Numbers. |
degraded |
resolved |
| Sep 04, 2026 |
SMS Delivery Delays and Failures From a Subset of Twilio Long Codes to Vivo and Claro Brazil |
degraded |
resolved |
| Sep 04, 2026 |
SMS Delivery Delays and Failures from Twilio to Africell and Qcell Gambia |
degraded |
resolved |
| Sep 03, 2026 |
Intermittent Delays and Failures in Message Delivery |
degraded |
resolved |
| Sep 03, 2026 |
Registration Notification Issues |
degraded |
resolved |
| Sep 03, 2026 |
Retroactive Incident: Twilio Personalized Support Phone Line Affected |
degraded |
resolved |
| Sep 03, 2026 |
Voice Call Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Multiple Countries in Europe |
degraded |
resolved |
| Sep 03, 2026 |
SMS Delivery Delays from Twilio to Cellcom Israel |
degraded |
resolved |
| Sep 03, 2026 |
Unable to Login to Console |
degraded |
resolved |
| Sep 03, 2026 |
MMS Delivery Receipt Delays from a Subset of Twilio Long Codes to GCI United States |
degraded |
resolved |
| Sep 02, 2026 |
RCS Sender Registration Submission Issues in the United States |
degraded |
resolved |
| Sep 02, 2026 |
SMS Delivery Delays from a Subset of Twilio Short Codes to Algar Telecom Brazil |
degraded |
resolved |
| Sep 02, 2026 |
SMS Delivery Receipt Delays from Twilio to Three United Kingdom |
degraded |
resolved |
| Sep 02, 2026 |
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United States |
degraded |
resolved |
| Sep 02, 2026 |
SMS Delivery Delays from Twilio to Multiple Networks in Spain |
degraded |
resolved |
| Sep 02, 2026 |
SMS Delivery Delays from a Subset of Twilio Short Codes to Vivo Brazil |
degraded |
resolved |
| Sep 02, 2026 |
User Authentication Identity SNA Missing Redirects for Three in United Kingdom |
degraded |
resolved |
| Sep 01, 2026 |
Live Chat Support Failing for Customers |
degraded |
resolved |
| Sep 01, 2026 |
On Call Engineers are Investigating |
degraded |
resolved |
| Sep 01, 2026 |
Voice E2E Test failures |
degraded |
resolved |
| Sep 01, 2026 |
Increase in 502 HTTP Responses for REST API and Console |
degraded |
resolved |
| Sep 01, 2026 |
SMS Delivery Delays from Twilio to Orange Democratic Republic of the Congo |
degraded |
resolved |
| Sep 01, 2026 |
User Authentication Identity SNA Failure Increase and SNA Missing Redirects for Globe Telecom in Philippines |
degraded |
resolved |
| Sep 01, 2026 |
Firebase Outage Impacting Notification Delivery for Twilio Customers |
degraded |
resolved |
| Sep 01, 2026 |
SMS Delivery Delays from Twilio Long Codes to Multiple Networks in Netherlands |
degraded |
resolved |
| Sep 01, 2026 |
SMS Delivery Receipt Delays from Twilio to H3G United Kingdom |
degraded |
resolved |
| Sep 01, 2026 |
Voice Call Failures between Twilio and Multiple Networks in Malaysia and Thailand |
degraded |
resolved |
| Sep 01, 2026 |
MMS Delivery Delays and Failures from AT&T United States to Twilio Toll-Free Numbers |
degraded |
resolved |
| Aug 31, 2026 |
Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Movistar Argentina |
degraded |
resolved |
| Aug 31, 2026 |
SMS Delivery Delays from a Subset of Twilio Short Codes to C-Spire and Dish United States |
degraded |
resolved |
| Aug 31, 2026 |
Inconsistencies with Suppressions - Block Lists |
degraded |
resolved |
| Aug 31, 2026 |
Degraded Experience on S/S, CNAM and VI for Select Phone Numbers |
degraded |
resolved |
| Aug 31, 2026 |
Automated Alert: No Customer Impact |
degraded |
resolved |
| Aug 31, 2026 |
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States |
degraded |
resolved |
| Aug 31, 2026 |
SMS Delivery Delays From a Subset of Twilio Short Codes to Multiple Networks in United States |
degraded |
resolved |
| Aug 31, 2026 |
SMS Delivery Receipt Delays From a Subset of Twilio Short Codes to T-Mobile United States |
degraded |
resolved |
| Aug 31, 2026 |
SMS Delivery Delays from Twilio to Cellcom Israel |
degraded |
resolved |
| Aug 30, 2026 |
SMS Delivery Failures from Twilio to Telma Madagascar |
degraded |
resolved |
| Aug 30, 2026 |
User Authentication Identity Gateway API Failure Increase for XL Axiata in Indonesia |
degraded |
resolved |
| Aug 30, 2026 |
SMS Delivery Failures from Twilio to DiGi Malaysia |
degraded |
resolved |
| Aug 29, 2026 |
SMS Delivery Receipt Failures from Twilio to Multiple Networks in Brazil |
degraded |
resolved |
| Aug 29, 2026 |
SMS Delivery Delays from Twilio to Algar Telecom Brazil |
degraded |
resolved |
| Aug 29, 2026 |
SMS Delivery Delays from a Subset of Twilio Toll-Free Numbers to Bell Mobility Canada |
degraded |
resolved |
| Aug 29, 2026 |
SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines |
degraded |
resolved |
| Aug 28, 2026 |
Voice Call Failures from Twilio Phone Numbers to Bulgaria |
degraded |
resolved |
| Aug 28, 2026 |
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United States |
degraded |
resolved |
| Aug 28, 2026 |
SMS Delivery Delays from Twilio to Ooredoo Kuwait |
degraded |
resolved |
| Aug 28, 2026 |
Increased Latency In Console |
degraded |
resolved |
| Aug 28, 2026 |
SMS Delivery Failures from a Subset of Twilio Alphanumeric Senders and Long Codes to LIME Cayman Islands |
degraded |
resolved |
| Aug 28, 2026 |
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Tigo Colombia |
degraded |
resolved |
| Aug 28, 2026 |
SMS Delivery Failures from Twilio to Datora Brazil |
degraded |
resolved |
| Aug 28, 2026 |
Message Logs Performance Issues |
degraded |
resolved |
| Aug 28, 2026 |
Intermittent Failures to Update Call Recordings |
degraded |
resolved |
| Aug 28, 2026 |
On Call Engineers are Investigating |
degraded |
resolved |
| Aug 28, 2026 |
SMS Delivery Delays and Failures from a Subset of Twilio Short Codes and Toll-Free Numbers to Altice (CSC Wireless) United States |
degraded |
resolved |
| Aug 28, 2026 |
SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines |
degraded |
resolved |
| Aug 28, 2026 |
Voice Call Failures and Audio Quality Degradation Between a Subset of Twilio Hong Kong Phone Numbers and Multiple Networks in Hong Kong |
degraded |
resolved |
| Aug 28, 2026 |
SMS Delivery Delays and Failures from Twilio to Megafon Tajikistan |
degraded |
resolved |
| Aug 27, 2026 |
SMS Delivery Receipt Delays from Twilio Long Codes to Liberty Puerto Rico |
degraded |
resolved |
| Aug 27, 2026 |
SMS Delivery Failures from Twilio to Evatis Djibouti |
degraded |
resolved |
| Aug 27, 2026 |
Delivery Failures From Verify to China |
degraded |
resolved |
| Aug 27, 2026 |
SMS Delivery Receipt Delays from Twilio to Malitel Mali |
degraded |
resolved |
| Aug 27, 2026 |
Voice Call Failures and Post Dial Delay from a Subset of Twilio Phone Numbers to United Kingdom |
degraded |
resolved |
| Aug 26, 2026 |
Voice Insights Returning Inaccurate Client Call Metrics Graphs |
degraded |
resolved |
| Aug 26, 2026 |
SMS Delivery Delays from a Subset of Twilio Short Codes to Small Carriers in United States |
degraded |
resolved |
| Aug 26, 2026 |
MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon and T-Mobile United States |
degraded |
resolved |
| Aug 26, 2026 |
SMS Delivery Failures from Twilio to Multiple Networks in China |
degraded |
resolved |
| Aug 26, 2026 |
Voice Call Failures from a Subset of Twilio Phone Numbers to Sweden |
degraded |
resolved |
| Aug 26, 2026 |
Call Failures to Sweden from Swedish Verified Caller IDs |
degraded |
resolved |
| Aug 26, 2026 |
MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States |
degraded |
resolved |
| Aug 26, 2026 |
SMS Delivery Delays and Failures from Twilio to Liberty Mobile Puerto Rico |
degraded |
resolved |
| Aug 26, 2026 |
Voice Call Failures from Twilio Phone Numbers to Vodafone Egypt |
degraded |
resolved |
| Aug 26, 2026 |
Minor Issue Impacting Some Parts of Twilio Console Functionality. |
degraded |
resolved |
| Aug 26, 2026 |
SMS and MMS Delivery Delays From a Subset of Twilio Long Codes to Multiple Networks in Australia |
degraded |
resolved |
| Aug 26, 2026 |
SMS Delivery Receipt Delays from Twilio to Multiple Networks in Brazil |
degraded |
resolved |
| Aug 25, 2026 |
SMS Delivery Receipt Delays from Twilio to Globe Philippines |
degraded |
resolved |
| Aug 25, 2026 |
SMS Delivery Delays from a Subset of Twilio Phone Numbers to Ufone Pakistan |
degraded |
resolved |
| Aug 25, 2026 |
SMS Delivery Receipt Delays from Twilio to Telefonica Chile |
degraded |
resolved |
| Aug 25, 2026 |
SMS Delivery Delays from a Subset of Twilio Phone Numbers to Drillisch 1&1 Germany |
degraded |
resolved |
| Aug 25, 2026 |
MMS Delivery Delays from a Subset of Twilio Long Codes to Videotron Canada |
degraded |
resolved |
| Aug 25, 2026 |
Retroactive Incident: Elevated Latencies on Messaging Logs API |
degraded |
resolved |
| Aug 25, 2026 |
SMS Delivery Failures from Twilio Phone Numbers to MTN Zambia |
degraded |
resolved |
| Aug 25, 2026 |
Voice Call Failures from Network Subscribers to a Subset of Twilio Portugal Phone Numbers |
degraded |
resolved |
| Aug 25, 2026 |
SMS Delivery Receipt Delays From a Subset of Twilio Long Codes to Multiple Networks in Mexico |
degraded |
resolved |
| Aug 25, 2026 |
Missing or Delayed Alert Notifications for Messaging Traffic Anomalies |
degraded |
resolved |
| Aug 25, 2026 |
Voice Call Failures, Post Dial Delay, and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil |
degraded |
resolved |
| Aug 25, 2026 |
MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States |
degraded |
resolved |
| Aug 25, 2026 |
SMS Delivery Delays from Twilio Phone Numbers to Claro Dominican Republic |
degraded |
resolved |
| Aug 24, 2026 |
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States |
degraded |
resolved |
| Aug 24, 2026 |
Voice Call Failures, Post Dial Delay, and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil |
degraded |
resolved |
| Aug 24, 2026 |
WhatsApp Business API and RCS Send Failures |
degraded |
resolved |
| Aug 24, 2026 |
Upgraded Accounts Retaining Trial Status Restrictions |
degraded |
resolved |
| Aug 24, 2026 |
Flex Orchestration Service Disruption |
degraded |
resolved |
| Aug 22, 2026 |
SMS Delivery Delays from Twilio to I.C.E Costa Rica |
degraded |
resolved |
| Aug 22, 2026 |
SMS Delivery Delays from Twilio to Vivacom Bulgaria |
degraded |
resolved |
| Aug 22, 2026 |
SMS Delivery Failures from Twilio to Dukagjini Kosovo |
degraded |
resolved |
| Aug 22, 2026 |
SMS Delivery Delays from Twilio to Mobile Oman |
degraded |
resolved |
| Aug 22, 2026 |
SMS Delivery Receipt Delays from a Subset of Twilio International Pre-Registered Sender IDs to Vinaphone Vietnam |
degraded |
resolved |
| Aug 21, 2026 |
SMS Delivery Delays from Twilio to Viva Dominican Republic |
degraded |
resolved |
| Aug 21, 2026 |
SMS Delivery Receipt Delays from a Subset of Twilio Phone Numbers to Telefonica El Salvador |
degraded |
resolved |
| Aug 21, 2026 |
Programmable Messaging API Affected |
degraded |
resolved |
| Aug 21, 2026 |
SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Viva Dominican Republic |
degraded |
resolved |
| Aug 21, 2026 |
SMS Delivery Failures from Twilio to Dukagjini Kosovo |
degraded |
resolved |
| Aug 21, 2026 |
SMS Delivery Failures from Twilio to Dukagjjni Kosovo |
degraded |
resolved |
| Aug 21, 2026 |
Voice Call Failures Between a Subset of Twilio Phone Numbers and Multiple Networks in Japan |
degraded |
resolved |
| Aug 21, 2026 |
Voice Call Failures Between a Subset of Twilio Phone Numbers and Multiple Networks in Japan |
degraded |
resolved |
| Aug 21, 2026 |
SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to Altan Redes Mexico |
degraded |
resolved |
| Aug 20, 2026 |
Users Faced a Generic Error "Can Not Be the Same as Your Last Password." When Attempting to Reset Their Password. |
degraded |
resolved |
| Aug 20, 2026 |
Voice Call Post Dial Delay from Twilio Phone Numbers to Mexico |
degraded |
resolved |
| Aug 20, 2026 |
SMS Delivery Delays From a Subset of Twilio Short Codes to T-Mobile United States |
degraded |
resolved |
| Aug 19, 2026 |
Event Streams Delivery Stopped |
outage |
resolved |
| Aug 19, 2026 |
Increased Latency and Failures on Porting APIs |
degraded |
resolved |
| Aug 19, 2026 |
MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in United States |
degraded |
resolved |
| Aug 19, 2026 |
SMS Delivery Delays from Twilio to T-Mobile Germany |
degraded |
resolved |
| Aug 19, 2026 |
Caller ID Name Failures |
degraded |
resolved |
| Aug 19, 2026 |
IncomingPhoneNumbers API Failures |
degraded |
resolved |
| Aug 19, 2026 |
SMS Delivery Failures from a Subset of Twilio Long Codes to Bell Aliant Canada |
degraded |
resolved |
| Aug 19, 2026 |
SMS Delivery Delays from Twilio to Telenet BidCo NV and Base Networks in Belgium |
degraded |
resolved |
| Aug 19, 2026 |
SMS Delivery Receipt Delays from Twilio to Telecall Brazil |
degraded |
resolved |
| Aug 18, 2026 |
MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States |
degraded |
resolved |
| Aug 18, 2026 |
1Console Login Unavailable |
degraded |
resolved |
| Aug 18, 2026 |
Flex login errors with SSOv2 |
degraded |
resolved |
| Aug 18, 2026 |
Voice Call Failures from T-Mobile United States to a Subset of Twilio United States Phone Numbers |
degraded |
resolved |
| Aug 18, 2026 |
SMS Delivery Delays and Failures from Twilio Phone Numbers to Claro Brazil |
degraded |
resolved |
| Aug 18, 2026 |
SMS Delivery Failures from Twilio to Lycamobile United Kingdom |
degraded |
resolved |
| Aug 18, 2026 |
SMS Delivery Delays from Twilio to Free Caraibe France |
degraded |
resolved |
| Aug 17, 2026 |
Minority of Delivery Receipts Lost for Conversations Messages |
degraded |
resolved |
| Aug 17, 2026 |
Elevated Rate of Http 503s When Sending Messages Using the Programmable Messaging Api |
degraded |
resolved |
| Aug 17, 2026 |
On Call Engineers are Investigating |
degraded |
resolved |
| Aug 17, 2026 |
Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Turkey |
degraded |
resolved |
| Aug 17, 2026 |
User Authentication Identity SNA Failure Increase for AT&T in United States |
degraded |
resolved |
| Aug 17, 2026 |
Delay with transcript availability in Twilio Console |
degraded |
resolved |
| Aug 17, 2026 |
SMS Delivery Delays and Failures from Twilio to DiGi Malaysia |
degraded |
resolved |
| Aug 17, 2026 |
SMS Delivery Delays and Failures from a Subset of Twilio Short Codes to Claro Colombia |
degraded |
resolved |
| Aug 16, 2026 |
Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Iraq |
degraded |
resolved |
| Aug 16, 2026 |
Service Disruption: Inbound Voice Calls to France Numbers and Frankfurt Interconnect |
degraded |
resolved |
| Aug 16, 2026 |
SMS Delivery Delays from Twilio to Liberty Mobile Puerto Rico |
degraded |
resolved |
| Aug 16, 2026 |
Elastic SIP Trunking Link Not Available in Console Sidebar |
degraded |
resolved |
| Aug 15, 2026 |
Elevated Microsoft 365 IP Blocks Causing Delivery Failures for Multiple Users |
degraded |
resolved |
| Aug 15, 2026 |
SMS Delivery Failures from Twilio to Telemat Cel Brazil |
degraded |
resolved |
| Aug 15, 2026 |
SMS Delivery Delays from Twilio to Orange/Soci Madagascar |
degraded |
resolved |
| Aug 15, 2026 |
SMS Delivery Failures from Twilio to Malitel Mali |
degraded |
resolved |
| Aug 15, 2026 |
SMS Delivery Delays from Twilio to KDDI Corporation Japan |
degraded |
resolved |
| Aug 15, 2026 |
SMS Delivery Delays from Twilio to MEGACOM Kyrgyzstan |
degraded |
resolved |
| Aug 15, 2026 |
SMS Delivery Failures from Twilio to Multiple Networks in Multiple Countries across the Middle East and Africa |
degraded |
resolved |
| Aug 15, 2026 |
Elevated errors impacting Interconnect in Frankfurt Edge |
degraded |
resolved |
| Aug 15, 2026 |
Widespread Microsoft 365 IP Block Causing Delivery Failures for Multiple Users |
degraded |
resolved |
| Aug 14, 2026 |
SMS Delivery Delays from Twilio to Multiple Networks in Colombia |
degraded |
resolved |
| Aug 13, 2026 |
Voice Call Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Colombia |
degraded |
resolved |
| Aug 13, 2026 |
SMS Delivery Failures from a Subset of Twilio Long Codes to DiGi Malaysia |
degraded |
resolved |
| Aug 13, 2026 |
Voice Call Failures from Twilio Phone Numbers to United Kingdom |
degraded |
resolved |
| Aug 13, 2026 |
SendGrid product switcher signup unavailable |
degraded |
resolved |
| Aug 13, 2026 |
SMS Delivery Delays from Twilio to Sky United Kingdom |
degraded |
resolved |
| Aug 13, 2026 |
SMS Delivery Failures from Twilio to Aliv Bahamas |
degraded |
resolved |
| Aug 13, 2026 |
MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States |
degraded |
resolved |
| Aug 13, 2026 |
Voice Call Post Dial Delay and Failures From a Subset of Twilio Phone Numbers to Verizon United States |
degraded |
resolved |
| Aug 13, 2026 |
SMS Delivery Delays from a Subset of Twilio Short Codes and Toll-Free Numbers to Verizon United States |
degraded |
resolved |
| Aug 12, 2026 |
User Authentication Identity Gateway API Failure Increase for Bell in Canada |
degraded |
resolved |
| Aug 12, 2026 |
SMS Delivery Failures from a Subset of Toll Free Numbers to AT&T Network in the United States |
degraded |
resolved |
| Aug 12, 2026 |
SMS Delivery Failures from a Subset of Toll Free Numbers to AT&T Network in the United States |
degraded |
resolved |
| Aug 12, 2026 |
Phone Number Configuration Failures |
degraded |
resolved |
| Aug 12, 2026 |
Voice Caller ID Verification Failures |
degraded |
resolved |
| Aug 12, 2026 |
Voice Call Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru |
degraded |
resolved |
| Aug 12, 2026 |
Twilio Flex Affected |
degraded |
resolved |
| Aug 12, 2026 |
SMS Delivery Failures from Twilio to Zong Pakistan |
degraded |
resolved |
| Aug 12, 2026 |
User Authentication Identity Gateway API Failure Increase for Three in United Kingdom |
degraded |
resolved |
| Aug 11, 2026 |
SMS Delivery Delays From a Subset of Twilio Long Codes to Lebara France |
degraded |
resolved |
| Aug 11, 2026 |
Voice Call Audio Quality Degradation From a Subset of Twilio Phone Numbers to Multiple Countries in Europe |
degraded |
resolved |
| Aug 11, 2026 |
Voice Call Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Germany |
degraded |
resolved |
| Aug 11, 2026 |
SMS Delivery Delays from Twilio to Claro Dominican Republic |
degraded |
resolved |
| Aug 10, 2026 |
MMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States |
degraded |
resolved |
| Aug 10, 2026 |
SMS Delivery Delays and Failures from Twilio Phone Numbers to National Telecom and True Thailand |
degraded |
resolved |
| Aug 10, 2026 |
IP Retrieval Failing for EU Regional Customers |
degraded |
resolved |
| Aug 10, 2026 |
Dialogflow Virtual Agent Degraded |
degraded |
resolved |
| Aug 10, 2026 |
400 Error on Plan Downgrades and Cancellations for Accounts with Dedicated IPs |
degraded |
resolved |
| Aug 09, 2026 |
Voice Call Failures from Network Subscribers to a Subset of Twilio United States Phone Numbers |
degraded |
resolved |
| Aug 09, 2026 |
SMS Delivery Delays and Failures from Twilio to Rakuten Japan |
degraded |
resolved |
| Aug 09, 2026 |
SMS Delivery Failures from Twilio to Airtel India |
degraded |
resolved |
| Aug 08, 2026 |
SMS Delivery Delays and Failures from Twilio Long Codes to Multiple Networks in South Africa |
degraded |
resolved |
| Aug 08, 2026 |
Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Verizon United States |
degraded |
resolved |
| Aug 08, 2026 |
SMS Delivery Receipt Delays from a Subset of Twilio Phone Numbers to Tigo and Empresa de Telecomunicaciones de Bogota Colombia |
degraded |
resolved |
| Aug 08, 2026 |
SMS Delivery Delays and Failures from Twilio Long Codes to Cellularone NE Arizona United States |
degraded |
resolved |
| Aug 08, 2026 |
SMS Delivery Delays and Failures from Twilio to Multiple Networks in Portugal |
degraded |
resolved |
| Aug 07, 2026 |
SMS Delivery Failures from a Subset of Twilio Alphanumeric Senders and Long Codes to Orange Guinea |
degraded |
resolved |
| Aug 07, 2026 |
Voice Call Failures from Twilio Phone Numbers to Chile |
degraded |
resolved |
| Aug 07, 2026 |
On Call Engineers are Investigating |
degraded |
resolved |
| Aug 06, 2026 |
Voice Call Audio Quality Degradation From Network Subscribers to Twilio Colombia Landline Numbers |
degraded |
resolved |
| Aug 06, 2026 |
SMS Delivery Delays from Twilio to Lycamobile United Kingdom |
degraded |
resolved |
| Aug 06, 2026 |
User Authentication Identity SNA Missing Redirects for Three in United Kingdom |
degraded |
resolved |
| Aug 06, 2026 |
SMS Delivery Delays from Twilio to Tigo Honduras |
degraded |
resolved |
| Aug 06, 2026 |
SMS Delivery Delays from Twilio to Multiple Networks in Malaysia and Multiple Countries in Africa |
degraded |
resolved |
| Aug 06, 2026 |
Voice Call Failures from Network Subscribers to Twilio Singapore Phone Numbers |
degraded |
resolved |
| Aug 06, 2026 |
SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Paraguay |
degraded |
resolved |
| Aug 06, 2026 |
SMS Delivery Delays and Failures from Twilio to Multiple Networks in Italy |
degraded |
resolved |
| Aug 05, 2026 |
Retroactive Incident - Issues with encoded Special Characters in email From headers |
degraded |
resolved |
| Aug 05, 2026 |
Messaging Affected |
degraded |
resolved |
| Aug 05, 2026 |
User Authentication Identity SNA Missing Redirects for Three in United Kingdom |
degraded |
resolved |
| Aug 05, 2026 |
SMS Delivery Failures from Twilio to Robi/Axoata Bangladesh |
degraded |
resolved |
| Aug 05, 2026 |
Issues Connecting to Video Rooms in the IN1 region |
degraded |
resolved |
| Aug 05, 2026 |
SMS Delivery Delays and Failures from Twilio to C+W Sure United Kingdom |
degraded |
resolved |
| Aug 04, 2026 |
SMS Delivery Failures from a Subset of Twilio Long Codes to One NZ New Zealand |
degraded |
resolved |
| Aug 04, 2026 |
Retroactive Incident: Verify Settings in Twilio Console Degraded |
degraded |
resolved |
| Aug 04, 2026 |
Retroactive Incident - Legacy Marketing Campaign Delays |
degraded |
resolved |
| Aug 04, 2026 |
Elevated 500 Errors on Multiple Twilio APIs |
degraded |
resolved |
| Aug 04, 2026 |
Retroactive Incident: Deepgram connection Timeouts Impacting Speech to Text |
degraded |
resolved |
| Aug 04, 2026 |
SMS Delivery Delays from Twilio to Telenor Pakistan |
degraded |
resolved |
| Aug 04, 2026 |
SMS Delivery Delays and Failures from Twilio to Lancelot BV Netherlands |
degraded |
resolved |
| Aug 04, 2026 |
SMS Delivery Delays from Twilio to Claro Brazil |
degraded |
resolved |
| Aug 03, 2026 |
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United States |
degraded |
resolved |
| Aug 03, 2026 |
AI Terms Page Presented When Using Twilio Conversations |
degraded |
resolved |
| Aug 03, 2026 |
SMS Delivery Delays From Twilio Short Codes, Long Codes, and Toll-Free Numbers to Bell Canada |
degraded |
resolved |
| Aug 03, 2026 |
SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to MTN Zambia |
degraded |
resolved |
| Aug 03, 2026 |
Issues using Speech-to-Text when using DeepGram for ConversationRelay |
outage |
resolved |
| Aug 03, 2026 |
SMS Delivery Delays from Twilio Phone Numbers to Ooredoo Kuwait |
degraded |
resolved |
| Aug 03, 2026 |
SMS Delivery Delays from a Subset of Twilio Short Codes to Dish United States |
degraded |
resolved |
| Aug 03, 2026 |
Voice Call Silent and One-Way Audio from Brazil to a Subset of Twilio Brazil Phone Numbers |
degraded |
resolved |
| Aug 03, 2026 |
SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States |
degraded |
resolved |
| Aug 03, 2026 |
User Authentication Identity SNA Failure Increase for Telkomsel in Indonesia |
degraded |
resolved |
| Aug 03, 2026 |
SMS Delivery Delays from Twilio to Econet Burundi |
degraded |
resolved |
| Aug 03, 2026 |
User Authentication Identity SNA Failure Increase for Indosat in Indonesia |
degraded |
resolved |
| Aug 02, 2026 |
SMS Delivery Receipt Delays from Twilio to Safaricom Kenya |
degraded |
resolved |
| Aug 02, 2026 |
SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric and Long Codes to Safaricom Kenya |
degraded |
resolved |
| Aug 01, 2026 |
SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines |
degraded |
resolved |
| Aug 01, 2026 |
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in Colombia |
degraded |
resolved |
| Jul 31, 2026 |
Delays with Inbound and Outbound Message Delivery for RCS and WhatsApp |
degraded |
resolved |
| Jul 31, 2026 |
SMS Delivery Receipt Delays from Twilio to Telefonica El Salvador |
degraded |
resolved |
| Jul 30, 2026 |
Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Brazil |
degraded |
resolved |
| Jul 30, 2026 |
SMS Delivery Delays from Twilio to Celcom Malaysia |
degraded |
resolved |
| Jul 30, 2026 |
SMS Delivery Delays from Twilio to Africell Angola |
degraded |
resolved |
| Jul 30, 2026 |
Voice Call Failures from a Subset of Twilio Mobile Numbers to Claro Nework in Colombia |
degraded |
resolved |
| Jul 30, 2026 |
SMS Delivery Failures from a Subset of Twilio Phone Numbers to C+W LIME Cayman Islands |
degraded |
resolved |
| Jul 30, 2026 |
MMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United States |
degraded |
resolved |
| Jul 30, 2026 |
Delay in Message Redactions |
degraded |
resolved |
| Jul 30, 2026 |
Degraded Invocations in US1 Region |
degraded |
resolved |
| Jul 30, 2026 |
503 Errors and Latency on Verify |
degraded |
resolved |
| Jul 30, 2026 |
SMS Delivery Delays from Twilio to Zamtel Zambia |
degraded |
resolved |
| Jul 29, 2026 |
SMS Delivery Delays and Failures from Twilio to Unitel Angola |
degraded |
resolved |
| Jul 29, 2026 |
Studio Timeout Functionalities Are Degraded Potentially Causing Stuck Executions |
degraded |
resolved |
| Jul 29, 2026 |
SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Africell Angola |
degraded |
resolved |
| Jul 29, 2026 |
SMS Delivery Receipt Delays from Twilio to Liberty Mobile Puerto Rico |
degraded |
resolved |
| Jul 29, 2026 |
SMS Delivery Delays and Failures From a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Safaricom Kenya |
degraded |
resolved |
| Jul 29, 2026 |
MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States |
degraded |
resolved |
| Jul 29, 2026 |
SMS Delivery Delays from Twilio to Fastweb SpA Italy |
degraded |
resolved |
| Jul 29, 2026 |
Unable to save Phone Numbers with Studio Flow |
degraded |
resolved |
| Jul 29, 2026 |
SMS Delivery Delays and Failures from Twilio to Metfone Cambodia |
degraded |
resolved |
| Jul 28, 2026 |
SMS Delivery Delays from Twilio Phone Numbers to MTN Zambia |
degraded |
resolved |
| Jul 28, 2026 |
SMS Delivery Receipt Delays from Twilio to Altan Mexico |
degraded |
resolved |
| Jul 28, 2026 |
Twilio Transcript for Voice and Video degraded |
degraded |
resolved |
| Jul 28, 2026 |
Delays in Transcription being available |
degraded |
resolved |
| Jul 28, 2026 |
On Call Engineers are Investigating |
degraded |
resolved |
| Jul 28, 2026 |
User Authentication Identity SNA Failure Increase for EE in United Kingdom |
degraded |
resolved |
| Jul 28, 2026 |
User Authentication Identity Gateway API Failure Increase for EnStream in Canada |
degraded |
resolved |
| Jul 28, 2026 |
SMS Delivery Delays from Twilio to UNITEL Angola |
degraded |
resolved |
| Jul 28, 2026 |
MMS Delivery Delays from a Subset of Twilio Short Codes to Verizon Wireless and T-Mobile United States |
degraded |
resolved |
| Jul 28, 2026 |
SMS Delivery Delays from Twilio to Unitel Angola |
degraded |
resolved |
| Jul 28, 2026 |
Voice Call Failures from Twilio Phone Numbers to Core Communications United States |
degraded |
resolved |
| Jul 28, 2026 |
SMS Delivery Report Delays from a Subset of Twilio Toll-Free Numbers to Verizon United States |
degraded |
resolved |
| Jul 27, 2026 |
SMS Delivery Delays from Twilio to T-Mobile United States |
degraded |
resolved |
| Jul 27, 2026 |
User Authentication Identity Gateway API High Latency for T-Mobile in United States |
degraded |
resolved |
| Jul 27, 2026 |
SMS Delivery Delays from Twilio Phone Numbers to Zain Jordan |
degraded |
resolved |
| Jul 27, 2026 |
SMS Delivery Delays from Twilio Phone Numbers to Beeline Armenia |
degraded |
resolved |
| Jul 27, 2026 |
Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil |
degraded |
resolved |
| Jul 27, 2026 |
SMS Delivery Delays and Failures from Twilio Phone Numbers to Mascom and Orange Botswana |
degraded |
resolved |
| Jul 27, 2026 |
Voice Call Post Dial Delay and Failures from Twilio Phone Numbers to Claro Guatemala |
degraded |
resolved |
| Jul 26, 2026 |
SMS Delivery Delays and Failures from Twilio to Jazz Pakistan |
degraded |
resolved |
| Jul 26, 2026 |
SMS Delivery Delays from Twilio to Lycamobile United Kingdom |
degraded |
resolved |
| Jul 25, 2026 |
SMS Delivery Delays and Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Multiple Countries |
degraded |
resolved |
| Jul 25, 2026 |
SMS Delivery Failures from Network Subscribers to a Subset of Twilio United States Short Codes |
degraded |
resolved |
| Jul 24, 2026 |
SMS Delivery Receipt Delays from Twilio to Claro Guatemala |
degraded |
resolved |
| Jul 24, 2026 |
Issue with Stale Observations Results when Querying Memory Recall |
degraded |
resolved |
| Jul 24, 2026 |
SMS Delivery Receipt Delays from Twilio to Liberty Puerto Rico |
degraded |
resolved |
| Jul 24, 2026 |
Conversations Classic Failure |
degraded |
resolved |
| Jul 24, 2026 |
User Authentication Identity SNA Failure Increase and Gateway API Failure Increase for T-Mobile in United States |
degraded |
resolved |
| Jul 24, 2026 |
Unable to save Phone Numbers with Studio Flow |
degraded |
resolved |
| Jul 24, 2026 |
SMS Delivery Receipt Delays from Twilio to Tigo Honduras |
degraded |
resolved |
| Jul 24, 2026 |
Gather Speech-to-Text Failure |
degraded |
resolved |
| Jul 23, 2026 |
SMS Delivery Delays from Twilio to Mauritel Mauritania |
degraded |
resolved |
| Jul 23, 2026 |
US RCS Regulation Inquiries Failing to Load |
degraded |
resolved |
| Jul 23, 2026 |
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Dish Network in the United States |
degraded |
resolved |
| Jul 23, 2026 |
Gather Speech-to-Text Failure |
degraded |
resolved |
| Jul 23, 2026 |
Message Status Generation Failure |
degraded |
resolved |
| Jul 23, 2026 |
SMS Delivery Delays from Twilio to Tigo Honduras |
degraded |
resolved |
| Jul 23, 2026 |
Automated Alert: Minimal Customer Impact |
degraded |
resolved |
| Jul 22, 2026 |
SMS Delivery Delays from Twilio to Zain Jordan |
degraded |
resolved |
| Jul 22, 2026 |
Users unable to register their Authy Android app |
degraded |
resolved |
| Jul 22, 2026 |
Voice Connection Errors |
degraded |
resolved |
| Jul 22, 2026 |
Sending RCS Message with Automatic SMS/MMS Fallback |
degraded |
resolved |
| Jul 22, 2026 |
Client Connectivity Europe Region |
degraded |
resolved |
| Jul 22, 2026 |
User Authentication Identity SNA Missing Redirects for Three in United Kingdom |
degraded |
resolved |
| Jul 22, 2026 |
Intermittent 5xx Errors on Programmable Messaging API |
degraded |
resolved |
| Jul 22, 2026 |
SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Multiple Countries in Europe |
degraded |
resolved |
| Jul 22, 2026 |
SMS Delivery Delays and Failures from Twilio to MPT Myanmar |
degraded |
resolved |
| Jul 21, 2026 |
Loss of Audit Event Data for Twiml Applications From July/15 to July/21 - 2026 |
degraded |
resolved |
| Jul 21, 2026 |
User Authentication Identity Gateway API High Latency for Verizon in United States |
degraded |
resolved |
| Jul 21, 2026 |
SMS Delivery Failures from Twilio to Rakuten Japan |
degraded |
resolved |
| Jul 21, 2026 |
User Authentication Identity SNA Missing Redirects for Three in United Kingdom |
degraded |
resolved |
| Jul 21, 2026 |
SMS Delivery Failures from Network Subscribers to a Subset of Twilio Romania Short Codes |
degraded |
resolved |
| Jul 21, 2026 |
Voice Call Audio Quality Degradation Between Twilio Phone Numbers and Multiple Networks in United Kingdom |
degraded |
resolved |
| Jul 21, 2026 |
SMS Delivery Delays from Twilio to Multiple Networks in Mexico |
degraded |
resolved |
| Jul 20, 2026 |
SMS Delivery Failures from Twilio to Access Malawi |
degraded |
resolved |
| Jul 20, 2026 |
Programmable Messaging API Returned 5xx |
degraded |
resolved |
| Jul 20, 2026 |
Flex Ai Create Notes Are Failing Due to High Private Ai Latencies |
degraded |
resolved |
| Jul 20, 2026 |
Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Deutsche Telekom Germany |
degraded |
resolved |
| Jul 20, 2026 |
SMS Delivery Failures from a Subset of Twilio Short Codes to Altan Redes Mexico |
degraded |
resolved |
| Jul 19, 2026 |
SMS Delivery Delays from Twilio to Algar Telecom Brazil |
degraded |
resolved |
| Jul 19, 2026 |
User Authentication Identity Gateway API Failure Increase in Canada |
degraded |
resolved |
| Jul 18, 2026 |
SMS Delivery Delays and Failures from Twilio to Pelephone Israel |
degraded |
resolved |
| Jul 18, 2026 |
SMS Delivery Delays from Twilio to Outremer Telecom French Guiana (Guadeloupe) |
degraded |
resolved |
| Jul 18, 2026 |
Voice Call Failures from Network Subscribers in South Africa to a Subset of Twilio Phone Numbers |
degraded |
resolved |
| Jul 18, 2026 |
SMS Delivery Failures from Twilio to Telstra Australia |
degraded |
resolved |
| Jul 17, 2026 |
SMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Multiple Networks in Italy |
degraded |
resolved |
| Jul 17, 2026 |
Voice Call Failures from Twilio Phone Numbers to Reliance Jio India |
degraded |
resolved |
| Jul 17, 2026 |
Outbound Call Failures to India Phone Numbers |
degraded |
resolved |
| Jul 17, 2026 |
SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to Chunghwa Taiwan |
degraded |
resolved |
| Jul 17, 2026 |
SMS Delivery Receipt Delays from Twilio to TIM Brazil |
degraded |
resolved |
| Jul 17, 2026 |
SMS Delivery Failures from Twilio to MTS Russia |
degraded |
resolved |
| Jul 16, 2026 |
SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to MPT Myanmar |
degraded |
resolved |
| Jul 16, 2026 |
SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to Multiple Networks in United States |
degraded |
resolved |
| Jul 16, 2026 |
SMS Delivery Delays and Failures and MMS Delivery Delays and Failures from Twilio Phone Numbers to T-Mobile United States |
degraded |
resolved |