Twilio Voice degraded Sep 14, 2026: SLA credit impact
Check your eligibility — use the checklist yourself or optionally request a free review from AllCaps Technologies.
What happened
Voice Call Failures and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Argentina — resolved.
Started Sep 14, 2026 16:00 UTC. Duration: 12h 47m.
Affected: Voice.
This month's ledger effect
The numbers below are month-to-date for the services this incident touched. A tier can already be open from other outages earlier in the month; this incident's own contribution is listed in the last column.
| Service | Region | Uptime | Month downtime | This incident | Status this month |
|---|---|---|---|---|---|
| Voice | all regions | 100.00% | 0 min | — | degraded time is excluded from credit calculations |
Share
Twilio Voice: Voice Call Failures and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Argentina Duration: 12h 47m. Voice: 22 min of downtime from a 10% credit https://slacreditwatch.com/i/twilio/dykt2th4bt6s
Twilio Voice: Voice Call Failures and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Argentina. Duration: 12h 47m. Voice: 22 min of downtime from a 10% credit. https://slacreditwatch.com/i/twilio/dykt2th4bt6s
Calculator
Enter your monthly spend to see the dollar figure and filing deadline.
Get outage alerts
When a selected vendor reports a relevant outage, we tell you what evidence to preserve and help you check eligibility. Use the checklist yourself, or optionally request a free review from AllCaps Technologies on the incident's eligibility page. Confirmed contractual alerts include the credit math and filing deadline.
Choose vendors, add your email, and confirm once. No spend or contract details required.