Twilio Messaging degraded Sep 15, 2026: SLA credit impact
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What happened
SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Smart Axiata/Hello Cambodia — resolved.
Started Sep 15, 2026 17:08 UTC. Duration: 24h 1m.
Affected: Messaging.
This month's ledger effect
The numbers below are month-to-date for the services this incident touched. A tier can already be open from other outages earlier in the month; this incident's own contribution is listed in the last column.
| Service | Region | Uptime | Month downtime | This incident | Status this month |
|---|---|---|---|---|---|
| Messaging | all regions | 100.00% | 0 min | — | degraded time is excluded from credit calculations |
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Twilio Messaging: SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Smart Axiata/Hello Cambodia Duration: 24h 1m. Messaging: 22 min of downtime from a 10% credit https://slacreditwatch.com/i/twilio/q4b630vl6gxp
Twilio Messaging: SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Smart Axiata/Hello Cambodia. Duration: 24h 1m. Messaging: 22 min of downtime from a 10% credit. https://slacreditwatch.com/i/twilio/q4b630vl6gxp
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