Twilio Voice degraded Oct 14, 2026: SLA credit impact
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What happened
Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel — ongoing.
Started Oct 14, 2026 11:20 UTC. Duration: ongoing, 7h 0m so far.
Affected: Voice.
This month's ledger effect
The numbers below are month-to-date for the services this incident touched. A tier can already be open from other outages earlier in the month; this incident's own contribution is listed in the last column.
| Service | Region | Uptime | Month downtime | This incident | Status this month |
|---|---|---|---|---|---|
| Voice | all regions | 100.00% | 0 min | 420 min degraded | degraded time is excluded from credit calculations |
This incident is degraded performance. Degraded time is tracked and shown, but most SLAs (including this vendor's) define unavailability narrowly, so it does not count toward the monthly outage minutes that open a credit tier.
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Twilio Voice: Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel Duration: ongoing, 7h 0m so far. Voice: 22 min of downtime from a 10% credit https://slacreditwatch.com/i/twilio/gkgz86nq6mwd
Twilio Voice: Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel. Duration: ongoing, 7h 0m so far. Voice: 22 min of downtime from a 10% credit. https://slacreditwatch.com/i/twilio/gkgz86nq6mwd
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