Twilio Messaging & Voice degraded Sep 01, 2026: SLA credit impact
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What happened
Firebase Outage Impacting Notification Delivery for Twilio Customers — resolved.
Started Sep 01, 2026 11:23 UTC. Duration: 1h 43m.
Affected: Messaging, Voice.
This month's ledger effect
The numbers below are month-to-date for the services this incident touched. A tier can already be open from other outages earlier in the month; this incident's own contribution is listed in the last column.
| Service | Region | Uptime | Month downtime | This incident | Status this month |
|---|---|---|---|---|---|
| Messaging | all regions | 100.00% | 0 min | 103 min degraded | degraded time is excluded from credit calculations |
| Voice | all regions | 100.00% | 0 min | 103 min degraded | degraded time is excluded from credit calculations |
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Twilio Messaging, Voice: Firebase Outage Impacting Notification Delivery for Twilio Customers Duration: 1h 43m. Messaging: 22 min of downtime from a 10% credit Voice: 22 min of downtime from a 10% credit https://slacreditwatch.com/i/twilio/tnr517mcd8pn
Twilio Messaging, Voice: Firebase Outage Impacting Notification Delivery for Twilio Customers. Duration: 1h 43m. Messaging: 22 min of downtime from a 10% credit; Voice: 22 min of downtime from a 10% credit. https://slacreditwatch.com/i/twilio/tnr517mcd8pn
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