Twilio service degraded Sep 25, 2026: SLA credit impact
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What happened
User Authentication Identity Gateway API Failure Increase and Gateway API High Latency for Verizon in United States — resolved.
Started Sep 25, 2026 06:34 UTC. Duration: 6h 11m.
This month's ledger effect
The numbers below are month-to-date for the services this incident touched. A tier can already be open from other outages earlier in the month; this incident's own contribution is listed in the last column.
No tracked services matched this incident.
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Twilio: User Authentication Identity Gateway API Failure Increase and Gateway API High Latency for Verizon in United States Duration: 6h 11m. https://slacreditwatch.com/i/twilio/4vqcpc3zd4mq
Twilio: User Authentication Identity Gateway API Failure Increase and Gateway API High Latency for Verizon in United States. Duration: 6h 11m. https://slacreditwatch.com/i/twilio/4vqcpc3zd4mq
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