Cloudflare AI Search & D1 & Durable Objects & Workflows outage Jul 16, 2026: SLA credit impact
Check your eligibility — use the checklist yourself or optionally request a free review from AllCaps Technologies.
What happened
Durable Objects Increased Errors — resolved.
Started Jul 16, 2026 16:39 UTC. Duration: 1h 38m.
Affected: AI Search, D1, Durable Objects, Workflows.
This month's ledger effect
The numbers below are month-to-date for the services this incident touched. A tier can already be open from other outages earlier in the month; this incident's own contribution is listed in the last column.
| Service | Region | Uptime | Month downtime | This incident | Status this month |
|---|---|---|---|---|---|
| AI Search | all regions | — | — | status incident only; not counted as SLA downtime | eligibility not established — customer contract and telemetry required |
| D1 | all regions | — | — | status incident only; not counted as SLA downtime | eligibility not established — customer contract and telemetry required |
| Durable Objects | all regions | — | — | status incident only; not counted as SLA downtime | eligibility not established — customer contract and telemetry required |
| Workflows | all regions | — | — | status incident only; not counted as SLA downtime | eligibility not established — customer contract and telemetry required |
Eligibility is not established by the public status incident. Use the self-service checklist to compare your plan, configuration and telemetry, or optionally request a free review from AllCaps Technologies (allcaps.ai). Public incident duration is not counted as contractual customer downtime.
Cloudflare's Workers SLA uses customer request/error data and excludes some failures of interdependent services, including specialized storage bindings. Durable Objects eligibility therefore cannot be inferred from a Cloudflare Statuspage component alone.
Contract references: Business SLA · Enterprise SLA · Workers SLA
Preserve possible eligibility: open a Cloudflare support case promptly. Some standard terms require notice within five business days, but the exact notice and claim deadlines depend on the affected product and the customer's negotiated contract. No deadline is calculated here until those are validated.
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Cloudflare AI Search, D1, Durable Objects, Workflows: Durable Objects Increased Errors Duration: 1h 38m. AI Search: SLA eligibility requires customer contract and telemetry validation D1: SLA eligibility requires customer contract and telemetry validation Durable Objects: SLA eligibility requires customer contract and telemetry validation Workflows: SLA eligibility requires customer contract and telemetry validation https://slacreditwatch.com/i/cloudflare/kdnfshk5vs51
Cloudflare AI Search, D1, Durable Objects, Workflows: Durable Objects Increased Errors. Duration: 1h 38m. AI Search: SLA eligibility requires customer contract and telemetry validation; D1: SLA eligibility requires customer contract and telemetry validation; Durable Objects: SLA eligibility requires customer contract and telemetry validation; Workflows: SLA eligibility requires customer contract and telemetry validation. https://slacreditwatch.com/i/cloudflare/kdnfshk5vs51
Calculator
No credit estimate is produced from this public incident. Use the applicable product fees, qualifying customer-observed outage period, affected-customer ratio, and the SLA in the customer's contract.
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When a selected vendor reports a relevant outage, we tell you what evidence to preserve and help you check eligibility. Use the checklist yourself, or optionally request a free review from AllCaps Technologies. Confirmed contractual alerts include the credit math and filing deadline.