Microsoft Azure AKS outage Jul 23, 2026: SLA credit impact
Check your eligibility — use the checklist yourself or optionally request a free review from AllCaps Technologies.
What happened
Issues connecting to resources in West US — resolved.
Started Jul 23, 2026 16:29 UTC. Duration: 3h 45m.
Affected: AKS (west us).
This month's ledger effect
The numbers below are month-to-date for the services this incident touched. A tier can already be open from other outages earlier in the month; this incident's own contribution is listed in the last column.
| Service | Region | Uptime | Month downtime | This incident | Status this month |
|---|---|---|---|---|---|
| AKS | west us | — | — | status incident only; not counted as SLA downtime | eligibility not established — customer contract and telemetry required |
Eligibility is not established by the public status incident. Use the self-service checklist to compare your plan, configuration and telemetry, or optionally request a free review from AllCaps Technologies on the eligibility page. Public incident duration is not counted as contractual customer downtime.
Azure claims require customer resource details, timestamps, affected users, errors and monitoring evidence.
Preserve possible eligibility: open a Cloudflare support case promptly. Some standard terms require notice within five business days, but the exact notice and claim deadlines depend on the affected product and the customer's negotiated contract. No deadline is calculated here until those are validated.
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Microsoft Azure AKS: Issues connecting to resources in West US Duration: 3h 45m. AKS (west us): SLA eligibility requires customer contract and telemetry validation https://slacreditwatch.com/i/azure/issues-connecting-to-resources-in-west-us
Microsoft Azure AKS: Issues connecting to resources in West US. Duration: 3h 45m. AKS (west us): SLA eligibility requires customer contract and telemetry validation. https://slacreditwatch.com/i/azure/issues-connecting-to-resources-in-west-us
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No credit estimate is produced from this public incident. Use the applicable product fees, qualifying customer-observed outage period, affected-customer ratio, and the SLA in the customer's contract.
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