Zoom Zoom Meetings degraded Sep 25, 2026: SLA credit impact
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What happened
An unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature — resolved.
Started Sep 25, 2026 09:20 UTC. Duration: 21h 43m.
Affected: Zoom Meetings.
This month's ledger effect
The numbers below are month-to-date for the services this incident touched. A tier can already be open from other outages earlier in the month; this incident's own contribution is listed in the last column.
| Service | Region | Uptime | Month downtime | This incident | Status this month |
|---|---|---|---|---|---|
| Zoom Meetings | all regions | 100.00% | 0 min | — | degraded time is excluded from credit calculations |
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Zoom Zoom Meetings: An unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature Duration: 21h 43m. Zoom Meetings: no credit remedy in this vendor's terms https://slacreditwatch.com/i/zoom/w6yw2bsy2sv5
Zoom Zoom Meetings: An unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature. Duration: 21h 43m. Zoom Meetings: no credit remedy in this vendor's terms. https://slacreditwatch.com/i/zoom/w6yw2bsy2sv5
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