Twilio Messaging degraded Aug 15, 2026: SLA credit impact
Check your eligibility — use the checklist yourself or optionally request a free review from AllCaps Technologies.
What happened
SMS Delivery Delays from Twilio to Orange/Soci Madagascar — resolved.
Started Aug 15, 2026 12:35 UTC. Duration: 19h 32m.
Affected: Messaging.
This month's ledger effect
The numbers below are month-to-date for the services this incident touched. A tier can already be open from other outages earlier in the month; this incident's own contribution is listed in the last column.
| Service | Region | Uptime | Month downtime | This incident | Status this month |
|---|---|---|---|---|---|
| Messaging | all regions | 100.00% | 0 min | 1,172 min degraded | degraded time is excluded from credit calculations |
Share
Twilio Messaging: SMS Delivery Delays from Twilio to Orange/Soci Madagascar Duration: 19h 32m. Messaging: 22 min of downtime from a 10% credit https://slacreditwatch.com/i/twilio/znm33zx999kp
Twilio Messaging: SMS Delivery Delays from Twilio to Orange/Soci Madagascar. Duration: 19h 32m. Messaging: 22 min of downtime from a 10% credit. https://slacreditwatch.com/i/twilio/znm33zx999kp
Calculator
Enter your monthly spend to see the dollar figure and filing deadline.
Get outage alerts
When a selected vendor reports a relevant outage, we tell you what evidence to preserve and help you check eligibility. Use the checklist yourself, or optionally request a free review from AllCaps Technologies on the incident's eligibility page. Confirmed contractual alerts include the credit math and filing deadline.
Choose vendors, add your email, and confirm once. No spend or contract details required.