Twilio Messaging degraded Aug 03, 2026: SLA credit impact
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What happened
SMS Delivery Delays From Twilio Short Codes, Long Codes, and Toll-Free Numbers to Bell Canada — ongoing.
Started Aug 03, 2026 19:32 UTC. Duration: ongoing, 6h 58m so far.
Affected: Messaging.
This month's ledger effect
The numbers below are month-to-date for the services this incident touched. A tier can already be open from other outages earlier in the month; this incident's own contribution is listed in the last column.
| Service | Region | Uptime | Month downtime | This incident | Status this month |
|---|---|---|---|---|---|
| Messaging | all regions | 100.00% | 0 min | 418 min degraded | degraded time is excluded from credit calculations |
This incident is degraded performance. Degraded time is tracked and shown, but most SLAs (including this vendor's) define unavailability narrowly, so it does not count toward the monthly outage minutes that open a credit tier.
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Twilio Messaging: SMS Delivery Delays From Twilio Short Codes, Long Codes, and Toll-Free Numbers to Bell Canada Duration: ongoing, 6h 58m so far. Messaging: 22 min of downtime from a 10% credit https://slacreditwatch.com/i/twilio/rt2rvh5t5y3l
Twilio Messaging: SMS Delivery Delays From Twilio Short Codes, Long Codes, and Toll-Free Numbers to Bell Canada. Duration: ongoing, 6h 58m so far. Messaging: 22 min of downtime from a 10% credit. https://slacreditwatch.com/i/twilio/rt2rvh5t5y3l
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