Twilio Messaging degraded Jul 13, 2026: SLA credit impact
What happened
MMS/SMS Delivery Failures towards Vodafone users — resolved.
Started Jul 13, 2026 02:20 UTC. Duration: 1h 17m.
Affected: Messaging.
This month's ledger effect
The numbers below are month-to-date for the services this incident touched. A tier can already be open from other outages earlier in the month; this incident's own contribution is listed in the last column.
| Service | Region | Uptime | Month downtime | This incident | Status this month |
|---|---|---|---|---|---|
| Messaging | all regions | 100.00% | 0 min | 77 min degraded | degraded time is excluded from credit calculations |
Share
Twilio Messaging: MMS/SMS Delivery Failures towards Vodafone users Duration: 1h 17m. Messaging: 22 min of downtime from a 10% credit https://slacreditwatch.com/i/twilio/kcfsrgdjht2q
Twilio Messaging: MMS/SMS Delivery Failures towards Vodafone users. Duration: 1h 17m. Messaging: 22 min of downtime from a 10% credit. https://slacreditwatch.com/i/twilio/kcfsrgdjht2q
Calculator
Enter your monthly spend to see the dollar figure and filing deadline.
Subscribe
When one of your vendors has an outage that triggers an SLA credit, we email you the credit math and the filing deadline. Nothing else, ever.