Twilio Messaging degraded Jul 16, 2026: SLA credit impact
Check your eligibility — use the checklist yourself or optionally request a free review from AllCaps Technologies.
What happened
SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to MPT Myanmar — resolved.
Started Jul 16, 2026 22:32 UTC. Duration: 13h 50m.
Affected: Messaging.
This month's ledger effect
The numbers below are month-to-date for the services this incident touched. A tier can already be open from other outages earlier in the month; this incident's own contribution is listed in the last column.
| Service | Region | Uptime | Month downtime | This incident | Status this month |
|---|---|---|---|---|---|
| Messaging | all regions | 100.00% | 0 min | 830 min degraded | degraded time is excluded from credit calculations |
Share
Twilio Messaging: SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to MPT Myanmar Duration: 13h 50m. Messaging: 22 min of downtime from a 10% credit https://slacreditwatch.com/i/twilio/bsbhz2v1pcy2
Twilio Messaging: SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to MPT Myanmar. Duration: 13h 50m. Messaging: 22 min of downtime from a 10% credit. https://slacreditwatch.com/i/twilio/bsbhz2v1pcy2
Calculator
Enter your monthly spend to see the dollar figure and filing deadline.
Subscribe
When a selected vendor reports a relevant outage, we tell you what evidence to preserve and help you check eligibility. Use the checklist yourself, or optionally request a free review from AllCaps Technologies on the incident's eligibility page. Confirmed contractual alerts include the credit math and filing deadline.