Twilio Voice degraded Jul 06, 2026: SLA credit impact
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What happened
Voice Gather Speech Degraded in Eu-West-1 — resolved.
Started Jul 06, 2026 13:43 UTC. Duration: 30h 44m.
Affected: Voice.
This month's ledger effect
The numbers below are month-to-date for the services this incident touched. A tier can already be open from other outages earlier in the month; this incident's own contribution is listed in the last column.
| Service | Region | Uptime | Month downtime | This incident | Status this month |
|---|---|---|---|---|---|
| Voice | all regions | 99.63% | 164 min | — | 10% credit triggered (clause) |
Claim deadline: Aug 30, 2026 UTC
A credit is already open on this service for the month, but this incident did not contribute outage minutes toward it (for example, it was degraded-only). Open an outage that contributed minutes, or the vendor ledger page, to generate the claim package.
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Twilio Voice: Voice Gather Speech Degraded in Eu-West-1 Duration: 30h 44m. Voice: 10% credit triggered this month Claim deadline: Aug 30, 2026 UTC. https://slacreditwatch.com/i/twilio/b5txzx00tkng
Twilio Voice: Voice Gather Speech Degraded in Eu-West-1. Duration: 30h 44m. Voice: 10% credit triggered this month. Claim deadline: Aug 30, 2026 UTC. https://slacreditwatch.com/i/twilio/b5txzx00tkng
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