Twilio Messaging degraded Jul 13, 2026: SLA credit impact
What happened
SMS Delivery Delays from Twilio to MTN in Multiple Countries — resolved.
Started Jul 13, 2026 15:51 UTC. Duration: 6h 35m.
Affected: Messaging.
This month's ledger effect
The numbers below are month-to-date for the services this incident touched. A tier can already be open from other outages earlier in the month; this incident's own contribution is listed in the last column.
| Service | Region | Uptime | Month downtime | This incident | Status this month |
|---|---|---|---|---|---|
| Messaging | all regions | 100.00% | 0 min | 395 min degraded | degraded time is excluded from credit calculations |
Share
Twilio Messaging: SMS Delivery Delays from Twilio to MTN in Multiple Countries Duration: 6h 35m. Messaging: 22 min of downtime from a 10% credit https://slacreditwatch.com/i/twilio/9p2vq4z2pv6v
Twilio Messaging: SMS Delivery Delays from Twilio to MTN in Multiple Countries. Duration: 6h 35m. Messaging: 22 min of downtime from a 10% credit. https://slacreditwatch.com/i/twilio/9p2vq4z2pv6v
Calculator
Enter your monthly spend to see the dollar figure and filing deadline.
Subscribe
When one of your vendors has an outage that triggers an SLA credit, we email you the credit math and the filing deadline. Nothing else, ever.