SLA Credit Watch

Twilio Messaging degraded Jul 13, 2026: SLA credit impact

What happened

SMS Delivery Failures from Twilio to Vodafone Australia — ongoing.

Started Jul 13, 2026 02:47 UTC. Duration: ongoing, 24h 9m so far.

Affected: Messaging.

This month's ledger effect

The numbers below are month-to-date for the services this incident touched. A tier can already be open from other outages earlier in the month; this incident's own contribution is listed in the last column.

ServiceRegionUptimeMonth downtimeThis incidentStatus this month
Messaging all regions 100.00% 0 min 1,449 min degraded degraded time is excluded from credit calculations

This incident is degraded performance. Degraded time is tracked and shown, but most SLAs (including this vendor's) define unavailability narrowly, so it does not count toward the monthly outage minutes that open a credit tier.

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