Twilio Messaging degraded Jul 17, 2026: SLA credit impact
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What happened
SMS Delivery Failures from Twilio to MTS Russia — ongoing.
Started Jul 17, 2026 04:13 UTC. Duration: ongoing, 22h 6m so far.
Affected: Messaging.
This month's ledger effect
The numbers below are month-to-date for the services this incident touched. A tier can already be open from other outages earlier in the month; this incident's own contribution is listed in the last column.
| Service | Region | Uptime | Month downtime | This incident | Status this month |
|---|---|---|---|---|---|
| Messaging | all regions | 100.00% | 0 min | 1,326 min degraded | degraded time is excluded from credit calculations |
This incident is degraded performance. Degraded time is tracked and shown, but most SLAs (including this vendor's) define unavailability narrowly, so it does not count toward the monthly outage minutes that open a credit tier.
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Twilio Messaging: SMS Delivery Failures from Twilio to MTS Russia Duration: ongoing, 22h 6m so far. Messaging: 22 min of downtime from a 10% credit https://slacreditwatch.com/i/twilio/7c4yn4c7rhnh
Twilio Messaging: SMS Delivery Failures from Twilio to MTS Russia. Duration: ongoing, 22h 6m so far. Messaging: 22 min of downtime from a 10% credit. https://slacreditwatch.com/i/twilio/7c4yn4c7rhnh
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