Twilio Voice degraded Jul 17, 2026: SLA credit impact
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What happened
Voice Call Failures From Twilio Phone Numbers to Reliance Jio India — ongoing.
Started Jul 17, 2026 15:54 UTC. Duration: ongoing, 10h 26m so far.
Affected: Voice.
This month's ledger effect
The numbers below are month-to-date for the services this incident touched. A tier can already be open from other outages earlier in the month; this incident's own contribution is listed in the last column.
| Service | Region | Uptime | Month downtime | This incident | Status this month |
|---|---|---|---|---|---|
| Voice | all regions | 100.00% | 0 min | 626 min degraded | degraded time is excluded from credit calculations |
This incident is degraded performance. Degraded time is tracked and shown, but most SLAs (including this vendor's) define unavailability narrowly, so it does not count toward the monthly outage minutes that open a credit tier.
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Twilio Voice: Voice Call Failures From Twilio Phone Numbers to Reliance Jio India Duration: ongoing, 10h 26m so far. Voice: 22 min of downtime from a 10% credit https://slacreditwatch.com/i/twilio/220yx5739dhm
Twilio Voice: Voice Call Failures From Twilio Phone Numbers to Reliance Jio India. Duration: ongoing, 10h 26m so far. Voice: 22 min of downtime from a 10% credit. https://slacreditwatch.com/i/twilio/220yx5739dhm
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