Twilio Messaging degraded Jul 13, 2026: SLA credit impact
What happened
SMS Delivery Delays from Twilio to Liberty Mobile Puerto Rico — ongoing.
Started Jul 13, 2026 20:24 UTC. Duration: ongoing, 6h 34m so far.
Affected: Messaging.
This month's ledger effect
The numbers below are month-to-date for the services this incident touched. A tier can already be open from other outages earlier in the month; this incident's own contribution is listed in the last column.
| Service | Region | Uptime | Month downtime | This incident | Status this month |
|---|---|---|---|---|---|
| Messaging | all regions | 100.00% | 0 min | 394 min degraded | degraded time is excluded from credit calculations |
This incident is degraded performance. Degraded time is tracked and shown, but most SLAs (including this vendor's) define unavailability narrowly, so it does not count toward the monthly outage minutes that open a credit tier.
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Twilio Messaging: SMS Delivery Delays from Twilio to Liberty Mobile Puerto Rico Duration: ongoing, 6h 34m so far. Messaging: 22 min of downtime from a 10% credit https://slacreditwatch.com/i/twilio/1czx9xh6jcnb
Twilio Messaging: SMS Delivery Delays from Twilio to Liberty Mobile Puerto Rico. Duration: ongoing, 6h 34m so far. Messaging: 22 min of downtime from a 10% credit. https://slacreditwatch.com/i/twilio/1czx9xh6jcnb
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