Twilio Messaging degraded Aug 15, 2026: SLA credit impact
Check your eligibility — use the checklist yourself or optionally request a free review from AllCaps Technologies.
What happened
SMS Delivery Failures from Twilio to Multiple Networks in Multiple Countries across the Middle East and Africa — resolved.
Started Aug 15, 2026 03:47 UTC. Duration: 26h 24m.
Affected: Messaging.
This month's ledger effect
The numbers below are month-to-date for the services this incident touched. A tier can already be open from other outages earlier in the month; this incident's own contribution is listed in the last column.
| Service | Region | Uptime | Month downtime | This incident | Status this month |
|---|---|---|---|---|---|
| Messaging | all regions | 100.00% | 0 min | 1,584 min degraded | degraded time is excluded from credit calculations |
Share
Twilio Messaging: SMS Delivery Failures from Twilio to Multiple Networks in Multiple Countries across the Middle East and Africa Duration: 26h 24m. Messaging: 22 min of downtime from a 10% credit https://slacreditwatch.com/i/twilio/00lh8f3zsvlx
Twilio Messaging: SMS Delivery Failures from Twilio to Multiple Networks in Multiple Countries across the Middle East and Africa. Duration: 26h 24m. Messaging: 22 min of downtime from a 10% credit. https://slacreditwatch.com/i/twilio/00lh8f3zsvlx
Calculator
Enter your monthly spend to see the dollar figure and filing deadline.
Get outage alerts
When a selected vendor reports a relevant outage, we tell you what evidence to preserve and help you check eligibility. Use the checklist yourself, or optionally request a free review from AllCaps Technologies on the incident's eligibility page. Confirmed contractual alerts include the credit math and filing deadline.
Choose vendors, add your email, and confirm once. No spend or contract details required.