Slack Slack degraded Aug 13, 2026: SLA credit impact
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What happened
Trouble Accessing Historical Messages With Custom Data Retention Policies Enabled — resolved.
Started Aug 13, 2026 21:21 UTC. Duration: 769h 9m.
Affected: Slack.
This month's ledger effect
The numbers below are month-to-date for the services this incident touched. A tier can already be open from other outages earlier in the month; this incident's own contribution is listed in the last column.
| Service | Region | Uptime | Month downtime | This incident | Status this month |
|---|---|---|---|---|---|
| Slack | all regions | 100.00% | 0 min | — | degraded time is excluded from credit calculations |
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Slack Slack: Trouble Accessing Historical Messages With Custom Data Retention Policies Enabled Duration: 769h 9m. Slack: no credit remedy in this vendor's terms https://slacreditwatch.com/i/slack/1576
Slack Slack: Trouble Accessing Historical Messages With Custom Data Retention Policies Enabled. Duration: 769h 9m. Slack: no credit remedy in this vendor's terms. https://slacreditwatch.com/i/slack/1576
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