Slack Slack degraded Aug 13, 2026: SLA credit impact
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What happened
Trouble Accessing Historical Messages With Custom Data Retention Policies Enabled — ongoing.
Started Aug 13, 2026 21:21 UTC. Duration: ongoing, 263h 10m so far.
Affected: Slack.
This month's ledger effect
The numbers below are month-to-date for the services this incident touched. A tier can already be open from other outages earlier in the month; this incident's own contribution is listed in the last column.
| Service | Region | Uptime | Month downtime | This incident | Status this month |
|---|---|---|---|---|---|
| Slack | all regions | 100.00% | 0 min | 15,790 min degraded | degraded time is excluded from credit calculations |
This incident is degraded performance. Degraded time is tracked and shown, but most SLAs (including this vendor's) define unavailability narrowly, so it does not count toward the monthly outage minutes that open a credit tier.
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Slack Slack: Trouble Accessing Historical Messages With Custom Data Retention Policies Enabled Duration: ongoing, 263h 10m so far. Slack: no credit remedy in this vendor's terms https://slacreditwatch.com/i/slack/1576
Slack Slack: Trouble Accessing Historical Messages With Custom Data Retention Policies Enabled. Duration: ongoing, 263h 10m so far. Slack: no credit remedy in this vendor's terms. https://slacreditwatch.com/i/slack/1576
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