SLA Credit Watch

Google Cloud service degraded Jul 15, 2026: SLA credit impact

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What happened

Google Cloud VMware Engine (GCVE), Google Cloud NetApp Volumes, and Bare Metal Solutions (BMS) services are experiencing a service outage in europe-west4-a due to a cooling failure. — resolved.

Started Jul 15, 2026 23:57 UTC. Duration: 12h 28m.

This month's ledger effect

The numbers below are month-to-date for the services this incident touched. A tier can already be open from other outages earlier in the month; this incident's own contribution is listed in the last column.

No tracked services matched this incident.

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When a selected vendor reports a relevant outage, we tell you what evidence to preserve and help you check eligibility. Use the checklist yourself, or optionally request a free review from AllCaps Technologies on the incident's eligibility page. Confirmed contractual alerts include the credit math and filing deadline.