SLA Credit Watch

Cloudflare CDN & Security degraded Jul 14, 2026: SLA credit impact

What happened

Elevated errors in item PUT requests to AI Search — ongoing.

Started Jul 14, 2026 04:01 UTC. Duration: ongoing, 23h 40m so far.

Affected: CDN & Security.

This month's ledger effect

The numbers below are month-to-date for the services this incident touched. A tier can already be open from other outages earlier in the month; this incident's own contribution is listed in the last column.

ServiceRegionUptimeMonth downtimeThis incidentStatus this month
CDN & Security all regions 88.91% 4,951 min 1,420 min degraded credit triggered, proportional formula (clause)

This incident is degraded performance. Degraded time is tracked and shown, but most SLAs (including this vendor's) define unavailability narrowly, so it does not count toward the monthly outage minutes that open a credit tier.

Claim deadline: Aug 31, 2026 UTC

A credit is already open on this service for the month, but this incident did not contribute outage minutes toward it (for example, it was degraded-only). Open an outage that contributed minutes, or the vendor ledger page, to generate the claim package.

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