SLA Credit Watch

Cloudflare R2 degraded Jul 17, 2026: SLA credit impact

Check your eligibility — use the checklist yourself or optionally request a free review from AllCaps Technologies.

What happened

Cache Reserve users may see increased write errors in the APAC region — resolved.

Started Jul 17, 2026 18:06 UTC. Duration: 1h 44m.

Affected: R2.

This month's ledger effect

The numbers below are month-to-date for the services this incident touched. A tier can already be open from other outages earlier in the month; this incident's own contribution is listed in the last column.

ServiceRegionUptimeMonth downtimeThis incidentStatus this month
R2 all regions status incident only; not counted as SLA downtime eligibility not established — customer contract and telemetry required

Eligibility is not established by the public status incident. Use the self-service checklist to compare your plan, configuration and telemetry, or optionally request a free review from AllCaps Technologies on the eligibility page. Public incident duration is not counted as contractual customer downtime.

Cloudflare's Workers SLA uses customer request/error data and excludes some failures of interdependent services, including specialized storage bindings. Durable Objects eligibility therefore cannot be inferred from a Cloudflare Statuspage component alone.

Contract references: Business SLA · Enterprise SLA · Workers SLA

Preserve possible eligibility: open a Cloudflare support case promptly. Some standard terms require notice within five business days, but the exact notice and claim deadlines depend on the affected product and the customer's negotiated contract. No deadline is calculated here until those are validated.

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No credit estimate is produced from this public incident. Use the applicable product fees, qualifying customer-observed outage period, affected-customer ratio, and the SLA in the customer's contract.

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When a selected vendor reports a relevant outage, we tell you what evidence to preserve and help you check eligibility. Use the checklist yourself, or optionally request a free review from AllCaps Technologies on the incident's eligibility page. Confirmed contractual alerts include the credit math and filing deadline.